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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.7
360 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 360 reviews

January 19, 2023

Very honest dealership. Made the process of buying a car quick and easy. Everything I signed was explained well by the Finance lady. More

by Anissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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January 18, 2023

Our experience was not high pressure sales. Easy to work with this dealership in Waterloo More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Community Buick GMC responded

Thank you for taking the time to review Community Buick GMC. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let me know. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 18, 2023

Everyone was so nice and easy to work with. First time I’ve actually understood what I was doing and felt comfortable throughout the whole process! More

by hanna.hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Community Buick GMC responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 18, 2023

Easy to work with didn’t push me into looking at vehicles I wasn’t interested in. More

by ashleybuhr81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Report | Print
Jan 19, 2023 -

Community Buick GMC responded

Thank you! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 18, 2023

Ashley was very easy to work with on the purchase of my vehicle from Community Buick. More

by robkooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Report | Print
Jan 20, 2023 -

Community Buick GMC responded

It is always our goal to earn your 5-star rating, Rob. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 16, 2023

Ashley was amazing. Great to work with. Process took a little long but well worth the wait for the vehicle, price, and people I dealt with! 10/10 would recommend Ashley More

by Itzrekd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Report | Print
Jan 18, 2023 -

Community Buick GMC responded

Thanks for your great review, Itzrekd. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 24, 2022

Great people to work with, brought my 100lb CaneCorso with me on the trip and they welcomed both of us with open arms! Good experience!! More

by eschnaub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Community Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Community Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 23, 2022

The service Community Buick GMC and Mike A. provided were phenomenal. All of my questions were answered, I wasn't pressured, and I was treated wonderfully! I am stoked about my new vehicle and More

by Shayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Community Buick GMC responded

Shayla, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 18, 2022

Very easy to work with and a great experience, Made our first car buying super easy More

by woodben383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice Jackson , Ashley Tudor
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Dec 20, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 14, 2022

Purchasing my new vehicle with Mike and the crew at Community Buick GMC was the smoothest transaction I've had yet with a new car. They are a well-oiled machine and made purchasing remotely extremely More

by eanderson87
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
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Dec 16, 2022 -

Community Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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