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Community Buick GMC

Waterloo, IA

4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

January 18, 2023

Ashley was very easy to work with on the purchase of my vehicle from Community Buick. More

by robkooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Jan 20, 2023 -

Community Buick GMC responded

It is always our goal to earn your 5-star rating, Rob. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 16, 2023

Ashley was amazing. Great to work with. Process took a little long but well worth the wait for the vehicle, price, and people I dealt with! 10/10 would recommend Ashley More

by Itzrekd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Jan 18, 2023 -

Community Buick GMC responded

Thanks for your great review, Itzrekd. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 24, 2022

Great people to work with, brought my 100lb CaneCorso with me on the trip and they welcomed both of us with open arms! Good experience!! More

by eschnaub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Community Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Community Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 23, 2022

The service Community Buick GMC and Mike A. provided were phenomenal. All of my questions were answered, I wasn't pressured, and I was treated wonderfully! I am stoked about my new vehicle and More

by Shayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Community Buick GMC responded

Shayla, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 18, 2022

Very easy to work with and a great experience, Made our first car buying super easy More

by woodben383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice Jackson , Ashley Tudor
Dec 20, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 14, 2022

Purchasing my new vehicle with Mike and the crew at Community Buick GMC was the smoothest transaction I've had yet with a new car. They are a well-oiled machine and made purchasing remotely extremely More

by eanderson87
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
Dec 16, 2022 -

Community Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that Mike was able to provide an efficient and overall positive experience. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 02, 2022

Quick and easy process to trade up to a new vehicle with Community GMC Buick. More

by Brenda W
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Logan Peters
Dec 02, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Brenda! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

November 26, 2022

Very easy to work with. Very knowledgeable about the truck..appreciate his knowledge about the truck. and he was willing to spent some with me explaining the features with More

by david@dafarmer.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Nov 28, 2022 -

Community Buick GMC responded

David, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

November 25, 2022

Found this '18 Sierra online and called dealership. Was impressed when Mike A. Met me at the door. Liked his personable approach to putting me in a great truck. MIKE W. More

by mrdutch64
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Halligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trysure
Nov 28, 2022 -

Community Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

November 23, 2022

Well it started out good and then it all went bad two days after I got the truck home there's a stain in the seat that I asked for them to get out and it's still in there I called the salesperson and he More

by Gwest196537
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Tudor
Nov 25, 2022 -

Community Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Nov 25, 2022 -

Gwest196537 responded

Tom you can call me at 319 231 0370 thanks

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