Community Buick GMC

I was treated with such great care and service. Everybody was extremely helpful and friendly! Everybody was extremely helpful and friendly! More

Awesome dealership . .. McKenna was great to work with .. very professional and patient .. Very clean and enjoyable facility.. It was my best experience at a dealership.. .. McKenna was great to work with .. very professional and patient .. Very clean and enjoyable facility.. It was my best experience at a dealership.. More

McKenna was everything you would want in a sales representative. We can’t say enough great things about here knowledge and service! The dealership was a completely different story. The offered $3500 representative. We can’t say enough great things about here knowledge and service! The dealership was a completely different story. The offered $3500 dollars “sight unseen” for our trade and when we arrived they claimed the exhaust gasket leak was reason to conclude the truck would need a new engine and offered $500. We believe this might just be a regular ploy to corner a customer into a position where they have no leverage. The second issue was when we went to sign the paperwork and a $1500 Xzilon up charge on the purchase agreement that they claimed had already been installed on the vehicle even though it had never been mentioned even once during our correspondence about the vehicle. First it was the hard sell from the finance lady that had no clue what she was talking about, then a threat that they would simply sell the vehicle to another buyer as if we had no value to their business. Next another manager from the dealership who we had never met came in and acted like this was normal and we should be happy to be paying what we are for the $105k vehicle and this small up charge. Reluctantly they agreed to wave the fee when we said the deal would be off. The finance lady then wrote “Not Applied” or “Not Done” on the xzilon paperwork indicating to us it had never even been applied to the vehicle. We believe there may be a systematic fleecing of customers at this dealership. This is our first GM truck purchased in the past twenty years. We do have a Buick car that we love and have had other GM vehicles before that. We currently have an F150, Ford Excursion and 2017 Land Rover Discovery that will need to be replaced eventually. We love the vehicle (2023 Yukon XL Ultimate) but dread having to go through this kind of experience when buying our next vehicle. We also were disappointed not to get any value out of our Supplier/GM employee pricing on the vehicle. We are happy to tell you more about our experience. Again, McKenna is the best! More

McKenna was great, her knowledge about the vehicle is what sold me, She was very accommodating and professional. It was a really good experience! what sold me, She was very accommodating and professional. It was a really good experience! More

Well McKenna was very helpful and she tried to get the answer if she didn’t know. And the service from everyone attached to the sale of my truck was great answer if she didn’t know. And the service from everyone attached to the sale of my truck was great More

Mike was super helpful in finding me the vehicle I wanted. And kept me in mind as they got new vehicles in. He was easy to work with and listened to what I wanted. wanted. And kept me in mind as they got new vehicles in. He was easy to work with and listened to what I wanted. More

This was my first purchase w/o my husband going along. Ashley was patient while I was making my decision. He answered my call when I inquired about the Envision and was there to help me through the proces Ashley was patient while I was making my decision. He answered my call when I inquired about the Envision and was there to help me through the process when I was able to get there. I feel like he will truly help me if I have any further questions. I appreciate all he did. Thank you! He also showed us things on the vehicle no other dealerships had done - my daughter learned something new too! More

They were very courteous, especially when the vehicle started overheating before we even got off of the frontage road by the dealership. They offered to fix it or give my money back if fixing it isn't fe started overheating before we even got off of the frontage road by the dealership. They offered to fix it or give my money back if fixing it isn't feasible. Even though it wasn't a good start to owning a new vehicle They could have been jerks about it and said it was my problem since I bought it "as is." More

McKenna Was great to work with! Very nice! Very nice place and people. She worked really well with me on explaining everything. Very nice! Very nice place and people. She worked really well with me on explaining everything. More

This was my first time ever at a dealership. Ashley was very professional and easy to work with. Would highly recommend visiting community! Ashley was very professional and easy to work with. Would highly recommend visiting community! More