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Community Buick GMC

Waterloo, IA

4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

May 29, 2019

Great Very good told us all about the vehicle and answered all our questions. Set up everything on the screen. Took picture of us with pickup to make calend More

by Putts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chambers, Kyle Littlepage
May 31, 2019 -

Community Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Community Buick GMC. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 08, 2019

Buying Experience Saturday 4/6/19 I went for a scheduled appt. to look at a new/used 2018 Jeep Wrangler to purchase and trade in my used one. I would have to say nothin More

by SGTPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Phillips, Joe Chambers
Apr 09, 2019 -

Community Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Enjoy your Jeep Wrangler! Warm regards, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

November 16, 2018

2013 kia soul fantastic Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bentley, Joe Chambers
Nov 19, 2018 -

Community Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 11, 2018

We looked at 500+ used trucks before we found our diamond!!! We really appreciated the kindness and efficiency of Mike Juhl. Our need was super specific and he was not judgmental. It was really hard to find a More

by Determined
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Juhl, Joe Chambers
Sep 12, 2018 -

Community Buick GMC responded

Reviews like yours are truly a breath of fresh air! Mike is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. All the best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 06, 2018

Very helpful and kind Everybody was very kind helpful understanding can't say enough about them Help us find a vehicle in our price range was not pushy and was shown empath More

by Cableman 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Juhl, Eric Landergott, Joe Chambers
Sep 07, 2018 -

Community Buick GMC responded

Thank you for your business and this review. Congratulations on your purchase! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 28, 2018

Doubling Up Purchased 2 GMC’s and one Buick from Mike. No pressure. Great help. Great dealership. What else can I say. Great says it all. Why the need for 26 Wor More

by Convertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Landergott, Joe Chambers
Aug 29, 2018 -

Community Buick GMC responded

Thank you for your great review, Convertible! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 28, 2018

Fast and Fair Mason at Community listened carefully and knew exactly what we wanted. It took less than an hour to locate the vehicle we wanted and agree on the purc More

by Cartalkgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Landergott, Mason Doyle
Aug 29, 2018 -

Community Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 19, 2018

Willing to work with me! After visiting my hometown Buick dealership several times, I found a much better deal at Community Buick GMC. They went out of their way to make me f More

by sillyoldbear47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bentley, Ian Matteson, Eric Landergott
Aug 20, 2018 -

Community Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 16, 2018

Very good experience. We were very pleased with everyone we dealt with on our purchase. Very upfront and courteous and willing to work with us on price. I will definitely r More

by JCPopeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Juhl
Aug 20, 2018 -

Community Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 09, 2018

Great Expeirence We had a great experience at Community Buick GMC, it was worth the 2 hour drive from where we are from. David Bentley was very helpful, able to answer More

by Cayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bentley
Aug 10, 2018 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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