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Community Buick GMC

Waterloo, IA

4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

February 27, 2024

They always make me feel welcome and comfortable. The building is clean and people are friendly. More

by NancyG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Jackson, McKenna Meinecke
Feb 29, 2024 -

Community Buick GMC responded

Nancy, thank you for writing this amazing review for our team! At Community Buick GMC, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 18, 2024

Great experience. Everyone there did a great job. McKenna Meineke was excellent. No xx, no high pressure. Did everything as said, great communication and follow thro More

by Dave Coots
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jan Jackson, McKenna Meinecke
Feb 21, 2024 -

Community Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Dave. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 12, 2024

Everything went really well and I'm very satisfied with it would probably do it again More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Jackson , McKenna Meinecke
Feb 14, 2024 -

Community Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience, Phil! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 11, 2024

This is one of the nicest facilities I have been to, they were very accommodating. More

by Wade.eisenbarth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Jackson , McKenna Meinecke
Feb 13, 2024 -

Community Buick GMC responded

Wade, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 04, 2024

I drove from out of town to look at a vehicle after seeing it online. McKenna helped me provide any relevant trade-in information ahead of time so the process of purchasing the vehicle would be streaml More

by Katpur50
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenna Meinecke
Feb 06, 2024 -

Community Buick GMC responded

Kat, thank you for the wonderful review and for traveling to Community Buick GMC from quite a distance, we appreciate your business. I am glad to hear McKenna was of such assistance. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 14, 2024

First off, I had dropped my husband off at work at 6:45 in the morning and my appointment was at 8:30 AM. So I went over to Walmart and sat in the car and worked on some paperwork and in the meanwhile, my More

by nicole28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 17, 2024 -

Community Buick GMC responded

I am delighted to hear that you had a positive experience with us, Nicole. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Sincerely, Dennis Halligan, Service Manager, dennis@communitybuickgmc.com

December 29, 2023

Good to work with. Ordered what we wanted and delivered it. Friendly environment and people. More

by Gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Community Buick GMC responded

We appreciate you for letting others know about your experience, Gene! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 16, 2023

McKenna was very personable and not pushy in making our purchase. It was an easy process and we are very thankful for everyone coming together to purchase my dream vehicle! More

by TRuhnke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Jackson , McKenna Meinecke
Dec 19, 2023 -

Community Buick GMC responded

At Community Buick GMC, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 04, 2023

Polite, prompt, professional are the first words that come to mind when describing my experience. More

by hflats1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Molly Davies, Austyn Ede
Dec 06, 2023 -

Community Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, prompt, and courteous. I hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 12, 2023

We have dealt with Community Buick for several years and will continue to do so ! More

by Nietam960
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Aug 15, 2023 -

Community Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com