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Community Buick GMC

Waterloo, IA

4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

March 02, 2021

I was very pleased with the entire time of purchasing. Stephen wasn't pushy, and explained differences between my 2019 Acadia and the 2021. I told him that they didn't have a pencil sharp enough to get More

by jbrown61032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Holub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Matteson
December 18, 2020

I love my new JEEP! Ashley, Jordan, and Erick are the best! They helped me get over a few hurdles and into my dream car! I would recommend them to anyone looking for a new car! Thanks guys More

by Dawn L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Erick, Ashley Tudor
October 07, 2020

Pleasant and very helpful! Great customer service! They tried to do everything efficiently and as quick as possible. I would go through community again when trading cars! More

by bdvaughn88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Oct 12, 2020 -

Community Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 26, 2020

Overall good I worked with Ashley to buy a new GMC HD truck. He was helpful and responsive. I thought I found the right one in their inventory and we hammered out More

by Geo Baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Jul 29, 2020 -

Community Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Ashley was able to provide an efficient and overall positive experience. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 24, 2020

Very clean and well organized and friendly staff to work with, salesmen Ashley Tudor is pleasant person to deal with the sales men was very knowledgeable and understanding no pressure. More

by Denny
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Halligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Chambers, Chuck Fulks, Joey Bearbower, Ashley Tudor
Jul 28, 2020 -

Community Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 11, 2020

Amazing sale. Thanks Mike Aiello!!! Amazing service. Love my new car! Smooth purchase! Quick and easy. Will buy from them again. Thanks so much for helping me! More

by perky485
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Chambers
Feb 11, 2020 -

Community Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Mike truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 28, 2019

The dealership with its sales staff is very professional . I appreciate the fact that Mike is very cognizant of my needs. He never pushes me but is always there to answer my questions More

by GaryO
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2020 -

Community Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

December 13, 2019

Ashley was very helpful Ashley paid close attention to our concerns and never put any pressure on us to make a decision. We enjoyed working with him. He made the whole transa More

by landbkip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Dec 19, 2019 -

Community Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 16, 2019

GREAT Stopped in just to look; ended up with a new Terrain! Mike did a great job of explaining all the “bells and whistles”! Love it!!! More

by Carl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Matteson, Joe Chambers
Sep 18, 2019 -

Community Buick GMC responded

Carl, we appreciate you for taking the time to give our dealership a great rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 12, 2019

What a nice, low pressure buying process. Working with Kyle was really nice. No pressure, just the right amount of helping I was looking for. Kyle helped find the vehicle that met my needs and More

by Highlander1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chambers, Kyle Littlepage
Jun 13, 2019 -

Community Buick GMC responded

Thank you for your business and this review. Congratulations on your purchase! I am happy to hear Kyle and Joe were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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