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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

June 24, 2024

Great Dealership to Work With! Austin is a very nice, knowledgeable salesman. We like our new Yukon! More

by Parkerdvine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Community Buick GMC responded

Thank you for choosing Community Buick GMC! I'm thrilled to hear that Austin provided you with excellent service. Enjoy your new Yukon, and please feel free to share your experience with others. I look forward to assisting you again in the future! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 22, 2024

Alex did a great job working with us. He knew the trucks very well. The finance person was a little disappointing. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Buzer
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Jun 24, 2024 -

Community Buick GMC responded

Thank you for sharing your feedback, Chuck. We appreciate your kind words about Alex's assistance with the trucks. We are disappointed to hear about the finance person and would like to address your concerns. Please reach out to us directly so we can work towards a happy resolution. Your feedback is important to us. Thank you for choosing Community Buick GMC. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

June 20, 2024

This dealership is awesome! I have leased 3 Buick Encores since 2015. Everyone is always so helpful and friendly! I just leased a 2024 Buick Encore GX ST. Austin Johnson was so More

by UNI Panther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Jackson
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Jun 21, 2024 -

Community Buick GMC responded

Thank you for your glowing review and for being a loyal customer since 2015! We are thrilled to hear about your positive experiences with Community Buick GMC and how Austin made your recent leasing process seamless. We appreciate your kind words and look forward to welcoming you back like family on your next visit! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

May 30, 2024

Very simple, quick, and easy. Timely response and straight forward. Delivery was a great option and the driver was professional and friendly. More

by Court Olesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the driver.
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Jun 02, 2024 -

Community Buick GMC responded

Thank you, Court, for the 5-star review! We're thrilled to hear that you had a positive experience with our delivery service at Community Buick GMC. Our team is dedicated to providing timely and professional service. We look forward to assisting you in the future! Sincerely, Dennis Halligan, Service Manager, dennis@communitybuickgmc.com

May 30, 2024

Found the vehicle I wanted online. Called Community GMC. They made pick up quick and easy. Fair trade in value also. Very personable and professional. Vehicle has exceeded all expectat More

by Alex K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Community Buick GMC responded

Thank you, Alex, for taking the time to share your positive experience with Community Buick GMC. We are thrilled to hear that you found the vehicle you wanted online and that our team made the pick-up process quick and easy for you. It's great to know that you received a fair trade-in value and that the vehicle has exceeded all your expectations. We appreciate your kind words and hope to see you again for your future automotive needs. Drive safely! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

May 21, 2024

Convenient location. Good selection of vehicles. Low pressure staff. Had a good experience with my purchase overall. More

by jumprigfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Community Buick GMC responded

Thank you for sharing your positive experience with us! We're glad to hear that you found our location convenient, enjoyed our vehicle selection, and appreciated our low-pressure staff. We strive to make every purchase a good one at Community Buick GMC. Please feel free to visit us again in the future or share your experience with others. We look forward to serving you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 22, 2024

Very pleased with the 2015 Ford truck. Austin Johnson was very helpful! Nice dealership! Recommended!!! More

by SherryB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Community Buick GMC responded

Thank you for your great review, Sherry! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dennis Halligan, Service Manager, dennis@communitybuickgmc.com

April 07, 2024

Friendly and accommodating. Appreciate the work done with our needs and what we were looking for in pricing and trade in. More

by Chadkohagen50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Community Buick GMC responded

Thank you for writing this amazing review for our team, Chad! At Community Buick GMC, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 04, 2024

Austin was very easy to work with and very straight forward. he Is a great person to work with and is very open about showing other vehicles and trying to make things work for you! More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Community Buick GMC responded

We are truly grateful for this awesome review! I am thrilled that Austin was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

March 09, 2024

Just purchased a new Buick Envision from Community Buick. Great experience from beginning to end. They offered me a fair price and trade-in offer without any pressure. I had a hard time deciding but Austy More

by sal
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Ede
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Mar 12, 2024 -

Community Buick GMC responded

Thank you Sal, I love hearing from happy customers. I know that buying a vehicle is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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