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Community Buick GMC

Waterloo, IA

4.7
362 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 362 reviews

February 14, 2022

Ashley was very helpful and responsive. He is a true professional and we are appreciative of his expertise and assistance. He made the entire process quick and fair. Thanks for the conti More

by jwood14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Feb 16, 2022 -

Community Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 12, 2022

Very catering to our needs, very knowledgeable and family style service. Would buy from there again! More

by jtr1710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Feb 15, 2022 -

Community Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

February 08, 2022

Searching for a new Youkon Denali was difficult to say the lest, but Ashley called me as soon as the dealership was scheduled to receive one in the exact colors and features I had been searching for. Ashl More

by sjhusome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janis Jackson, Ashley Tudor
Feb 10, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 30, 2022

Ashley was a very dedicated salesman! He took time to explain and answer all our questions! More

by r_oldfather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Jackson , Ashley Tudor
Feb 01, 2022 -

Community Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 29, 2022

My experience with the staff at Community was great! I came from out of state to purchase my truck and they made it super easy. When I arrived they had everything all ready to go . More

by jhartzheim46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austyn Ede
Jan 31, 2022 -

Community Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 27, 2022

The deal to get my truck traded was as convenient as I had ever hoped. The negotiations were very up front and Community accommodated every request on this trade. Nicely done! More

by jeffstickfort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Jan 28, 2022 -

Community Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 14, 2022

They were totally up front about the vehicle and price. Greeted me welcomely with optimism about getting me into my new truck. They worked hard to get to a price that we could agree on. The explained all p More

by brinkmanflooring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Jan 14, 2022 -

Community Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 13, 2022

Fun experience with Ashley through the process including hanging out in the vehicle going over new features. Second vehicle we purchased from Ashley. We will do business again. More

by jaredfoster2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Jan 14, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 11, 2022

Mike did a great job taking care of me and getting my new car set up. I was happy with every part of the experience. More

by dchung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Community Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

January 10, 2022

I had a good experience with my Ashley, but feel the dealership could have done better More

by jpierce521
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Tudor
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