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Community Buick GMC

Waterloo, IA

4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

April 28, 2022

My experience was great at Community GMC Buick. Michael was awesome to work with. He answered all my questions and wasn’t pushy. Shout out to Jan as well. She’s very knowledgeable. More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hoffmann
Apr 29, 2022 -

Community Buick GMC responded

Congratulations on your new vehicle, Amy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Michael and Jan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 21, 2022

Mr. Aiello was a pleasure to work with. He listen to what we wanted and help us achieve it. Mr. Aiello, I would recommend to anyone who is looking to buy a new or used vehicle do you go to Community Auto!! More

by cawhitten90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Community Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 20, 2022

Mike Aiello was very upfront and honest about the vehicle and what we should expect buying in this crazy market. He made the process quick and easy. More

by bam_bella07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Community Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 19, 2022

He was professional not overly chatty but friendly. We do need to focus on the vehicle. More

by goinfwd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Community Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 19, 2022

Ashley was very proactive and thorough with helping me during my visit and purchase at community gmc. Will be back to work with Ashley in the future. More

by stanton_bo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Apr 21, 2022 -

Community Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Community Buick GMC. We can’t wait to see you for your next servicing appointment! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 13, 2022

Michael was very knowledgeable about the vehicle. He made the process stress free. Made for a great experience. More

by Hoffmit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane, Michael Hoffmann
Apr 17, 2022 -

Community Buick GMC responded

Thanks for the great feedback! We're very happy that Michael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 09, 2022

Michael kept watching for the car we were interested in through the delivery. It sat in Detroit a long time. He is very easy to get along with. He explained all the bells and whistles very well before we l More

by paula10315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hoffmann
Apr 12, 2022 -

Community Buick GMC responded

paula10315, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Michael's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 05, 2022

Ashley was very courteous and no pressure. A great new car buying experience. Would recommend Community Motors More

by Sjbe52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Apr 07, 2022 -

Community Buick GMC responded

Sjbe52, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ashley's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 05, 2022

Ashley was very thorough and knowledgeable with the vehicle I purchased. He took the time to walk me through all of the features. There was no pressure with my purchase either. The buying process was v More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Apr 07, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

April 05, 2022

Very easy to work with, fast communication, patient with questions, clean dealership. I'll be back when I'm ready for another vehicle! More

by CYCLONEFOOTBALL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
Apr 07, 2022 -

Community Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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