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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
356 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 356 reviews

November 15, 2022

Community Buick GMC is wonderful to work with. They make the car buying experience easy. More

by Bryan Earnest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan
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Nov 15, 2022 -

Bryan Earnest responded

Great sales experience! The team at Community Buick GMC is wonderful to work with. Thank you Sam and Mike. You make the car buying experience very easy.

October 30, 2022

Every one was very kind and easy to work with at this dealership. They were very helpful if finding me a vehicle I wanted. mike was easy to talk to on the phone and in person and helpful every step of th More

by erin_7_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan
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Nov 01, 2022 -

Community Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

October 22, 2022

Great to work with. Had the truck I was looking for. Very easy transaction to do! More

by kurtb1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Jackson
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Oct 25, 2022 -

Community Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

October 22, 2022

Mike was very personable and easy to work with. No pressure and no games. Very knowledgeable with over 20 years at Community Motors. More

by jjfloss28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
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Oct 25, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

October 22, 2022

We enjoyed working with Mike and the finance lady. We left very happy and thankful! More

by Quentin Kulish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

October 17, 2022

Very friendly and easy to work with to provide the best customer service. Mike goes above and beyond to make the sale an easy and pleasant experience. More

by Misgod101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business person was knowledgeable
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Oct 17, 2022 -

Misgod101 responded

Great and easy to work with

October 06, 2022

Fantastic experience. I really cant say enough good things about community buick gmc, they are awesome. More

by im6under
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Halligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan in finance was wonderful help and smoothed out all of the details in an easy to understand fashion., Ashley Tudor
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Oct 07, 2022 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

October 04, 2022

First time we bought here and everything went smoothly. They spent a lot of time making sure the transition to the new vehicle went smoothly. More

by jonhalford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Jackson, Ashley Tudor
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Oct 05, 2022 -

jonhalford responded

Any problems we had were worked through to my satisfaction. Everyone did their best

September 30, 2022

Mike was great. This is the second car we've bought from him. He answered all our questions and I'm sure I'll have more as I continue to set everything up in this More

by nancymw2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Community Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 28, 2022

Ashley did everything he could to make sure buying was a success!! Thank you Ashley!! More

by bradyhl09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason , Ashley Tudor
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Sep 28, 2022 -

Community Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ashley's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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