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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.7
359 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 359 reviews

April 16, 2025

the salesmen was very arrogant and pushy, Will not buy another car from there with him. I didn't appreciate his attitude at all, maybe I wont buy another car there without him. More

by turkn4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Bell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kore Seifert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2025

Great Job! Walked in to look at a replacement vehicle, left 30 later with down payment on the table. Picked up it up a few days later clean and ready to drive. More

by Rubicon 2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Community Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Community Buick GMC. It’s great to know you found a replacement vehicle quickly and appreciated our efforts in making the process smooth for you, including the ride back for your rental. We look forward to serving you again in the future! Safe travels in your new vehicle! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

March 20, 2025

The staff was very polite and reassured me they will get everything completed. I was very satisfied with their service. More

by marcellw
Recommend Dealer
Yes
Employees Worked With
Dennis Halligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Mar 21, 2025 -

Community Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you found our staff at Community Buick GMC polite and reassuring. Your satisfaction is our top priority, and we appreciate your kind words about our service. We look forward to assisting you again in the future. Sincerely, Dennis Halligan, Service Manager, dennis@communitybuickgmc.com

November 12, 2024

We had a great experience with Mike finding our next family vehicle. He was patient in finding us a specific vehicle we were looking for and listened to our needs and wants. More

by Dani Hoerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Community Buick GMC responded

Thank you, Dani! I'm thrilled to hear about your great experience with Mike at Community Buick GMC. It's wonderful that he was able to assist you in finding the right family vehicle while being attentive to your needs. I appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 27, 2024

We have bought 4 vehicles from Mike. We won’t go anywhere else. He takes great care of and works hard for the customer. More

by caseykohagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Community Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you've purchased four vehicles from us at Community Buick GMC and that Mike has provided exceptional care and service. We truly appreciate your loyalty and look forward to continuing to serve you in the future. Don't hesitate to stop by again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

September 12, 2024

Good experience and friendly staff, totally met our expectations and would come back again when needing a vehicle More

by Iowadood
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Community Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a good experience with us at Community Buick GMC and that our friendly staff met your expectations. We look forward to assisting you again when you're in need of a vehicle! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

August 02, 2024

Austin Johnson was the best sales rep. Worked to get us a great deal. Good job of showing us the features of the SUV. More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Community Buick GMC responded

Thank you for your feedback! I'm glad to hear that Austin provided great service and helped you understand the features of your SUV. At Community Buick GMC, I strive to ensure our customers have a positive experience. I appreciate your support and look forward to assisting you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 30, 2024

I went through Nick Fairchild for the purchase of my vehicle. He made the process very easy and was informative. I recommend seeking him out to purchase a new vehicle. More

by Tylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Fairchild
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Jul 31, 2024 -

Community Buick GMC responded

Thank you for choosing Community Buick GMC, Tylor! We appreciate your 5-star review and recommendation. Nick is a valuable member of our team, and we're thrilled to hear he made your vehicle purchase easy and informative. We look forward to assisting you again in the future. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 29, 2024

Austin Johnson made car shopping an easy, comfortable, low pressure experience. I appreciate the kindness and expertise the dealership had! So glad I made my purchase at Community Buick/GMC. More

by Jenna R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Community Buick GMC responded

Thank you, Jenna, for sharing your positive experience with us! We are thrilled to hear that Austin provided you with exceptional service during your car shopping experience. At Community Buick GMC, we strive to make the process easy, comfortable, and low-pressure for all our customers. We appreciate your kind words and are delighted that you chose us for your purchase. We look forward to welcoming you back in the future! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

July 22, 2024

Excellent and helpful dealership with very experienced salesman. New car purchase was made easy. Would return to buy again More

by fjmett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Community Buick GMC responded

Thank you for the fantastic 5-star review! I am thrilled to hear about your positive experience at Community Buick GMC. I'm delighted that our experienced sales team made your new car purchase a breeze. I appreciate your kind words and look forward to assisting you again in the future. Drive safely and enjoy your new ride! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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