Commonwealth Volkswagen
Lawrence, MA
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445 Reviews of Commonwealth Volkswagen
Left another local dealership/service center after years of faithful service because I was unhappy with the service. My family and I have bought 12 cars from that dealership in the last 12 years and they di of faithful service because I was unhappy with the service. My family and I have bought 12 cars from that dealership in the last 12 years and they did not seem to value our longevity as customers. Was recommended to go to Commonwealth by a friend and had nothing but an amazing experience working with Riggie. He was able to find 4 RECALLS that I was never informed about with my other dealer, and took my long list of complaints and worked through them one by one. I still have some work that needs to be done that I have to get approved through VW themselves (as it was work that was complained about before the warranty was up but was never taken care of by the original dealer) but every single item Riggie was able to help me with, he did. I look forward to a new, long-standing relationship with this dealer and hope to bring my family's business here as well for future vehicle purchases. More
I went to Comonwealth Motors when a friend recomended i I went to Comonwealth Motors when a friend recomended i do so,.I was greeted by salesman Tyler Reed and was made to feel at ease through the whole bu I went to Comonwealth Motors when a friend recomended i do so,.I was greeted by salesman Tyler Reed and was made to feel at ease through the whole buying process,.I was so impressed in fact my wife purchased a new VW Jetta as well. When i picked up my new Jetta there was a glitch with the computerized key which service dept. mgr JIm Bell addressed right away. I recommend anyone interested in purchasing a new vehicle in the future to stop in to Comonwealth motors in Lawrence Ma. I was impressed i i'm sure you would be also. More
Repeat customer, very pleased with the staff and service at this dealership. I would recommend to anyone I know purchasing a new or used vehicle. at this dealership. I would recommend to anyone I know purchasing a new or used vehicle. More
Had service completed on day and time I wanted. I was able to wait in clean, spacious customer waiting area. Service advisor, Sam, was courteous and thorough in explaining work performed. He also answere able to wait in clean, spacious customer waiting area. Service advisor, Sam, was courteous and thorough in explaining work performed. He also answered questions I had about my car. It was a satisfying experience and I'll be back again. More
Overall excellent experience. I would definitely recommend this dealership to friends and family. I will purchase my next car there as well. My new car purchase and trade in went very smoothly. recommend this dealership to friends and family. I will purchase my next car there as well. My new car purchase and trade in went very smoothly. More
My VW was tied in from an independent shop that could not diagnose the codes from the OBD, Reggie was a great communicator and kept me informed of the diagnosis, and costs, as well as the time the car would diagnose the codes from the OBD, Reggie was a great communicator and kept me informed of the diagnosis, and costs, as well as the time the car would be available. More
EVERYTHING ABOUT MY VEHICLE PURCHASE WAS EXCELLENT. GLEN IS VERY HELPFUL AND SO WAS THE ENTIRE STAFF. FROM PURCHASE TO DELIVERY WAS A GOOD EXPERIENCE. THANKS COMMONWEALTH IS VERY HELPFUL AND SO WAS THE ENTIRE STAFF. FROM PURCHASE TO DELIVERY WAS A GOOD EXPERIENCE. THANKS COMMONWEALTH More
I was very happy with my experience. Everyone was courteous and friendly and knowledgeable. My car was ready sooner than expected and it looked great. I will come back again. courteous and friendly and knowledgeable. My car was ready sooner than expected and it looked great. I will come back again. More
Great experience here, sales person (Josh) was terrific. Not at all pushy, really helped us figure out the best car for our needs and sold us on the VW. Excellent experience all around. Not at all pushy, really helped us figure out the best car for our needs and sold us on the VW. Excellent experience all around. More
I just bought another car (2nd VW) at Commonwealth Motors in Lawrence MA. I was again completely satisfied with the price, the friendliness of the sales and finance staff and the prompt delivery. I will con in Lawrence MA. I was again completely satisfied with the price, the friendliness of the sales and finance staff and the prompt delivery. I will continue to recommend this dealership to my family and friends. More