Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
If you listen to the radio and hear a commercial for Commonwealth Kia, they proclaim that they want to sell "A Kabillion Kias". Visit them to look at and test drive and you will know that they mean it Commonwealth Kia, they proclaim that they want to sell "A Kabillion Kias". Visit them to look at and test drive and you will know that they mean it and feel it. On my first visit I wasn't sure yet if I really wanted to trade in my current vehicle (a 2003 VW Jetta), but I sat with Ivan and spoke with him about what was important to me in a vehicle and what my options were. Ivan suggested the Kia Forte LX, and we took it for a test drive. After crunching the numbers we came up with something I was comfortable with, and he brought the paperwork to the Business Manager, Hiram. Over the next week I spoke with Ivan and Hiram several times before we could come to an agreement. At one point I was considering waiting on purchasing the new vehicle because the numbers we originally came up with weren't going to work (due to my own credit scores and inability to provide a down payment). However, they came up with a way to make it work, and even threw in a little added bonus. Overall I am VERY satisfied with Commonwealth Motors and Ivan and Hiram personally as well. I work with customers in my line of work everyday, and these two gentleman are the epidome of excellent customer service representatives. I applaud the efforts of all the employee's at Commonwealth Motors, and give two thumbs up! More
Overall satisfaction with the Dealership and the Service Department. Always courteous, always able to give me the appointments that I need. My car has been ready when promised. All my questions answered Department. Always courteous, always able to give me the appointments that I need. My car has been ready when promised. All my questions answered. Would recommend Commonwealth to all my friends and family. More
We shopped around for our new car and did not find a sales staff more helpful and friendly than these guys. Mike was not pushy like so many others, he was friendly and professional. He gave us breathing sales staff more helpful and friendly than these guys. Mike was not pushy like so many others, he was friendly and professional. He gave us breathing room, but was there with answers to all of our questions. We were thrilled to be Mike's first sale! He will go far in this business. When we picked up the car, everything was explained in detail. We left completely satisfied. We will definitely go back for our next vehicle and will recommend Commonwealth Motors to friends and family. Thanks guys. Looking forward to doing business with you in the future. More
I called ahead and was told there was little to no wait for an oil change and inspection. When I arrived I was informed that there were 2 cars ahead of me. The wait time was estimated and they actually c for an oil change and inspection. When I arrived I was informed that there were 2 cars ahead of me. The wait time was estimated and they actually completed the service way under the estimate. Everyone was friendly and the price was reasonable. More
Hector was very knowledgeable and helpful while showing us different cars. He was very friendly but not pushy like other dealers in the area. The entire sales team worked to help me find the exact car I w us different cars. He was very friendly but not pushy like other dealers in the area. The entire sales team worked to help me find the exact car I wanted, and made sure that I knew everything necessary to purchase and drive the car. When it came to purchasing the vehicle, they honored a misprint in the price as well as helped me to reach a price that was closer to the price I wanted. I left very excited and happy with the car. More
Went there for a problem with my window. Everything was described to me in details. I was able to wait for it and it actually cost less than they thought it would be. While I was there with my grandchild described to me in details. I was able to wait for it and it actually cost less than they thought it would be. While I was there with my grandchildren and they did everything possible to have it done as soon as possible. More
I had shopped around before going to Commonwealth and there was a big difference in customer service, price & overall experience. Keith & Shaun both took the time to answer all my questions and made a t there was a big difference in customer service, price & overall experience. Keith & Shaun both took the time to answer all my questions and made a typically frustrating experience quite enjoyable. As a single woman, I had done my homework when researching cars, but was treated quite differently at other delearships. Keith & Shaun both treated me with respect and gave me the price and service that I needed in order to make the deal. I would highly recommend this dealership to anyone. More
Great people at Commonwealth, Just purchased my 4th overall Kia, In 2005 my first Sorento and just purchased 2011 Sorento. Previous purchases were from a dealership in Peabody, the difference between overall Kia, In 2005 my first Sorento and just purchased 2011 Sorento. Previous purchases were from a dealership in Peabody, the difference between the dealerships was amazing. Salesman Keith was awesome, and I cant say enogh about Sales Manager Shaun. These are guys I would like to hang with and have a beer, I know it's a business transaction, but they truely make you feel like a friend. I would recommend to anyone thinking of buying a Kia, go see these guys, you won't be disappointed. I have taken my 2005 Sorento to the dealership for all service and Frank and Erik have always taken great care in making sure everything was to my satisfaction More
I bought my car here and have been bringing it to Commonwealth to get serviced ever since then. They do an excellent job and I have always been happy with the service. Everyone is very friendly and Commonwealth to get serviced ever since then. They do an excellent job and I have always been happy with the service. Everyone is very friendly and professional; the staff is accommodating and prompt. I would recommend Commonwealth to anyone else looking for a place to get their Kia serviced. More
This was the best "car buying" experience we've ever had. I would suggest Commonwealth to everyone! They had the biggest selection and the friendliest staff. If we need anything...oil changes/body work we I would suggest Commonwealth to everyone! They had the biggest selection and the friendliest staff. If we need anything...oil changes/body work we can bring it to the same location we purchased the car at. More