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Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
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Fast, supportive service When my car was no longer driveable, the team at Commonwealth Kia were extremely supportive to help me find a car that meets my family’s needs. They w When my car was no longer driveable, the team at Commonwealth Kia were extremely supportive to help me find a car that meets my family’s needs. They worked with me to develop a leasing option that was fair and affordable, even though I could not get as much money for my trade in vehicle as I had hoped. Xavier helped me work through my options and when I returned the next day having made a decision, Ezequiel helped me finalize my lease agreement to get me in the Kia Sportage I wanted. Eric was also very helpful with setting up my registration, getting bank approval, and setting up my written contract. When I picked up my car, Ezequiel walked me through all of the features and helped me install the car seat base for my son. The team at Commonwealth Kia made an unexpected and stressful decision so much easier and I look forward to working with them throughout the duration of my lease and beyond. More
By far the 5 worst experiences ever at car dealership Yes, 5, shame on me. Wish I could give zero stars. Been bringing my car here for 2 years to fix this problem. Warranty is only as good as Kia Service' Yes, 5, shame on me. Wish I could give zero stars. Been bringing my car here for 2 years to fix this problem. Warranty is only as good as Kia Service's willingness and ability to find and fix problem. Today was 5th and final chance to keep my business. Made Saturday appt so I could test drive with tech to reproduce problem. Didn't honor appt. Waited 2 hours for them to "fit me in." Took car on test drive without me - the entire reason I brought car in and sat in stupid waiting room for 2 hours on beautiful, sunny, warm Saturday morning. Tech couldn't reproduce issue test driving without me. Too busy to go test drive again. Told me probably bad gas and I should run through full tank and come back. Told them i'd been there at least 4 times over the last 2 years and that gas is not the problem - and that I was not coming back. Then service desk tech Corrected me - said I had only been there twice. Told me to come behind the counter and see my history for myself. Listen, I wish I could forget the now 5 miserable and wasted experiences i've had with Commonwealth Kia Service - but I was there - and you obviously don't respect me or my time. Thanks for correcting me - I'm stupid and taking my business anywhere else. More
Awesome Car Buying Experience. I want to Thank Zeke for the extraordinary car buying experience. I have purchased a few vehicles over my adult life but by far this was the best one I want to Thank Zeke for the extraordinary car buying experience. I have purchased a few vehicles over my adult life but by far this was the best one hands down. From the first time I shook Zekes hand he conducted himself with pure professionalism. He walked me through the whole process with ease using his knowledge and expertise. Zeke promised me up front honesty,communication,and transparency. Man he delivered and then some . Zeke is a true asset to Commonwealth Motors and it’s commitment to customer satisfaction. My family and I thank you kindly. Thanks again Zeke and everyone that helped us at Commonwealth Kia. More
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We Loved Commonwealth...and Zeke We DID shop Commonwealth last, and we did love them. Our sales person Zeke was great. We found the right car at the right price! We DID shop Commonwealth last, and we did love them. Our sales person Zeke was great. We found the right car at the right price! More
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Great experience Ezequiel echevarria is who I recommend. Great guy and amazing help. The dealership is a friendly environment and good at nagotiating with customers. N Ezequiel echevarria is who I recommend. Great guy and amazing help. The dealership is a friendly environment and good at nagotiating with customers. Nice experience. More
Great experience! Every person we dealt with at Commonwealth Motors was professional, friendly and attentive! Zeke took his time explaining all the details of our Kia T Every person we dealt with at Commonwealth Motors was professional, friendly and attentive! Zeke took his time explaining all the details of our Kia Telluride. We had a great experience purchasing our car! More
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Zeke is the best! Our salesperson Zeke was knowledgeable, helpful, and so friendly. He made us feel comfortable, he listened, and seemed quite genuine. He knew quite a Our salesperson Zeke was knowledgeable, helpful, and so friendly. He made us feel comfortable, he listened, and seemed quite genuine. He knew quite a bit about the Sorento and the Sportage. His explanation of the comparisons was comprehensive and clear. I would certainly recommend Zeke to my friends and family who are looking to buy a car. More
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Best experience It was a very good experience, one of the best i ever have while looking for a car. Ezequier was very helful in this proceess. It was a very good experience, one of the best i ever have while looking for a car. Ezequier was very helful in this proceess. More
Great Service Had a scheduled oil change and maintenance on Kia Soul last week and everything went smooth as silk. Great staff was very friendly and professional go Had a scheduled oil change and maintenance on Kia Soul last week and everything went smooth as silk. Great staff was very friendly and professional got me right in and took care of everything in a timely manner as promised. More
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Love my new car! This is my second leased car and I love it. My salesman Zeke is great. I highly recommend Commonwealth Kia if you want great customer service and kno This is my second leased car and I love it. My salesman Zeke is great. I highly recommend Commonwealth Kia if you want great customer service and knowledgeable salesman. Always friendly service. More