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Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
Always Great Service! I am on my third car being purchased from Commonwealth motors. I always bring my cars in for service there and they are always very friendly and very I am on my third car being purchased from Commonwealth motors. I always bring my cars in for service there and they are always very friendly and very fair. I do not feel like they have done more work than needed and I feel like I can trust them when they say something needs to be done or it can wait. The service manager Freddy is incredible to deal with there. More
Great experience Our experience at Commonwealth Kia was great. Bob was friendly, fast, and worked with us to get what we were looking for. He was personable and profe Our experience at Commonwealth Kia was great. Bob was friendly, fast, and worked with us to get what we were looking for. He was personable and professional in helping us lease our 2016 Kia Sportage which is a perfect fit for us right now. More
First New Car We visited Commonwealth Motors for our first time purchasing a brand new vehicle. Danny listened to what we had in mind and gave us suggestions on wha We visited Commonwealth Motors for our first time purchasing a brand new vehicle. Danny listened to what we had in mind and gave us suggestions on what to look at. He was helpful and knowledgeable, and made sure we knew the specs and options of the 2016 Sorento, once we decided we liked that one best. This was a nice experience and we went away leasing the car, feeling confident and unpressured. More
Would buy again. Great, easy, quick process with the lease of our new Kia Sorrento 2016. Bob Nerden was friendly and easy to talk to. Treated me and my spouse with co Great, easy, quick process with the lease of our new Kia Sorrento 2016. Bob Nerden was friendly and easy to talk to. Treated me and my spouse with courtesy and professionalism. More
Friendly, easy going staff We had visited 8 different dealerships during our 2 month search for a vehicle. The Kia Soul was on our short list but the 1st Kia Dealership we vis We had visited 8 different dealerships during our 2 month search for a vehicle. The Kia Soul was on our short list but the 1st Kia Dealership we visited was sub par. Friends recommended that we visit the dealership that they have bought all their vehicles from, so we took the ride. Our experience with Bob was outstanding. He has a soft spoken, humorous approach & we very much appreciated his manner. More
The most friendly staff around I had gone to a couple of other dealerships, which promised the best deals around.Well the jingle says "shop us last" , no shop them first and no ther I had gone to a couple of other dealerships, which promised the best deals around.Well the jingle says "shop us last" , no shop them first and no there will be need to go anywhere else. They are honest, trustworthy and go the extra step to ensure you get your car. More
Best New Car Dealer Experience On my second Kia and never thought twice about returning to Commonwealth. Sat down with Ivan and had the deal done in a few hours. Great Sales Team, a On my second Kia and never thought twice about returning to Commonwealth. Sat down with Ivan and had the deal done in a few hours. Great Sales Team, a pleasure to do business with. More
Ecellent sales personal Robert Nerden was very helpful and professional. We went to look for safe used car for my daughter. We purchased a used Honda Accord and are very pl Robert Nerden was very helpful and professional. We went to look for safe used car for my daughter. We purchased a used Honda Accord and are very pleased with the purchase. More
Great experience Gary was a pleasure to work with - very accommodating and knowledgeable. Made sure we understood everything about the car as well as the financial as Gary was a pleasure to work with - very accommodating and knowledgeable. Made sure we understood everything about the car as well as the financial aspects. I would recommend Gary and Commonwealth Kia to anyone looking for the best in car dealership service. More
Disgusted customer I bought my 2011 Kia Sorento on October 18/2014 have brought it in for oil changes and then went to other place for oil changes (for convince) there h I bought my 2011 Kia Sorento on October 18/2014 have brought it in for oil changes and then went to other place for oil changes (for convince) there has been a noise coming from the car at the initial start first time bringing it in couldn't find the issue but heard the noise had to get ball joints repaired at the time. 2 weeks later brought my car in because of my fuel gauge was not reading correctly and the noise was getting louder and navigation system was on the fritz they took my car . Dropped off my car Sunday night and no call until Tuesday end of day . Mind you borrowing parents car to het to work was then told car fuel gauge doesn't seem to have an issue but I have to give permission to take the car apart and figure out was is wrong on DAY 12 I was given a loaner until I could get my car back after my husband finally talked with a manager Brian Hess to get something done then I was told my engine was gone and then I needed proof of oil changes to see if Kia will approve my car to be fixed I spoke to the gentlemen (Kevin Peterson) who I have bought 2 cars from and my large family has also gone to him. To see what can happen I was informed that he would call me with some numbers but never heard from him the only person I heard from was Eric from the service center who was very professional and easy to talk to. I have finally get word that my car is fixed DAY 32!!! My husband called Brian Hess to see what we could do to trade in my car and he did not get the customer service respect he should of it is unacceptable to get a loaner 12 days after having no car and 32 days to finally hear my car is finally fixed and the customer service and response time was just disgusting!!! More