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Commonwealth Honda
Lawrence, MA
1,848 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,848 Reviews of Commonwealth Honda
December 12, 2011
So for this instance and that's how I rate dealers...per instances, the experience was great. Car had 18 k miles on it and a 100k mile warranty. I had a slow leak in R/F tire. Plus car battery would d instances, the experience was great. Car had 18 k miles on it and a 100k mile warranty. I had a slow leak in R/F tire. Plus car battery would die after 3-4 of non-use. Strange for a new car. May the fully loaded EXL V6 Honda Accord has some significant drain on the battery but 3-4 days seriously! Anyways, went in. Explained my situation. I was told to wait. Nearly 2 hours (that was the bad part) went by when I lost patience and asked for an update. Within minutes I was done. The resolution to battery was replacement under warranty. Tire had a screw in it so that was fixed. I was not charged anything, except lost 2 hours of my premium time on the weekends, considering it looked like a small job. But later Buddy explained that they had to see the drain on the battery by running blower, lights and stereo on. I do not mind paying or waiting hours but I do expect a solid honest explanation which I got here. So that is that. Again, like I said this very instance went well :) More
by kanwalddeep
Employees Worked With
Buddy, Buddy Bernard
December 10, 2011
Today I had been to Commonwealth Motors at Lawrence,MA and very happy to get swift service. Really appreciated. Definately like to visit again.Thanks. and very happy to get swift service. Really appreciated. Definately like to visit again.Thanks. More
by bgpandya71
Employees Worked With
Martin
December 06, 2011
First time here. Very clean and professional, service was timely, waiting area comfortable. Answered questions about future services and schedule, but they didn't "push" or offer unnecessary services. I'll b timely, waiting area comfortable. Answered questions about future services and schedule, but they didn't "push" or offer unnecessary services. I'll be back More
by WilliamHenryPratt
Employees Worked With
buddy bernard
December 05, 2011
We were at the dealership looking over a certified used for my 19 year old son. His first exposure with an auto dealer. While he liked the car, he was not aware the internet cost did not include the "publi for my 19 year old son. His first exposure with an auto dealer. While he liked the car, he was not aware the internet cost did not include the "published" $2,000 deduction for trade-in. This put the cost of the vehicle outside his comfort zone, and he became a bit overwhelmed. Just as soon as the salesman heard we were going to go home and think it over, the hard sell mentality kicked in. You need to discuss with the Manager and every other standard "used car salesman" pitch. The more we indicated no deal the more ridiculous it became. Last line we heard was "I'll get fired" -"you don't know the GM". Hope you do get fired. Shame on you for attempting to pressure a teen into a sale. Shop you last? Not if you WERE the last. More
by KickingTires2
Employees Worked With
Chris
November 30, 2011
Work done very well and on time. Clean restful, roomy waiting areas; clean restrooms. Great coffee and cookies! I would recommend this dealership to my friends, for their service needs. waiting areas; clean restrooms. Great coffee and cookies! I would recommend this dealership to my friends, for their service needs. More
by Len Piro
Employees Worked With
Michael Verducci
November 28, 2011
An excellent job making a spare programed key for my car. I wanted a progamed spare and they had two left and held one for me. I had to wait for 20 minutes and then it was ready. The service bay was immacula I wanted a progamed spare and they had two left and held one for me. I had to wait for 20 minutes and then it was ready. The service bay was immaculate and the check our process was fast. More
by Liz Roos
Employees Worked With
michael verducci
November 21, 2011
This is my 2nd time purchasing a car here. The people are very friendly. They are not "pushy" when trying to buy a car. You get a good price here. They also have an excellent waiting area when Service are very friendly. They are not "pushy" when trying to buy a car. You get a good price here. They also have an excellent waiting area when Service Work is being done. More
by kirkiles
Employees Worked With
Jeff Donahue, Bobby Barry
November 19, 2011
I have to admit that when I first walked around the parking lot filled with cars I wasn't sure what to expect. That's when Nick Tziolis happened to be walking by and I asked him for some assistance. Ri parking lot filled with cars I wasn't sure what to expect. That's when Nick Tziolis happened to be walking by and I asked him for some assistance. Right from the beginning I could tell that Nick was a knowledgeable sales person and was not one of those high pressure sales people who really lays the pressure on. Nick treated me with respect and gave great customer service and I am fully satisfied with the vehicle he helped me choose. In fact my entire buying experience at Commonwealth Motors was great and I would recommend buying or leasing a car from there to everyone. Thank you Nick! More
by wegobeach2
Employees Worked With
Nick Tziolis
November 17, 2011
friendly folks ,sales man very informative,went out of his way to answer questions,before and after the sale .this is my second car from these people in two years. his way to answer questions,before and after the sale .this is my second car from these people in two years. More
by sam133
Employees Worked With
gary
November 17, 2011
Service was quick and all staff were friendly, courteous and professional. Waiting room had magazines, hot coffee and cookies, ladies room was super clean. Everything I needed was taken care of at a reaso and professional. Waiting room had magazines, hot coffee and cookies, ladies room was super clean. Everything I needed was taken care of at a reasonable price. a ride home was provided with a wait of less than five minutes. More
by naudy
Employees Worked With
service staff
