Commonwealth Chevrolet
Lawrence, MA
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We bought a new Monte Carlo and got screwed on the trade in. The sales person was very good and knowledgable though and we did not have any problem with him and he was not part of any of our problems. T in. The sales person was very good and knowledgable though and we did not have any problem with him and he was not part of any of our problems. The issues we had was with their finance person who could not properly explain how all fees for trade in and the cost of the loan. This should have been a warning sign. Their total for the loan ended up being $7000 more than the car was worth. When we realised this we thought it would be possible to just talk to them about it and rectify it but that was naive. They did not want to talk about it. We contacted the state DA, Chevrolet and our loan company but no one was able to do anything. We also hired an attorney but they wouldn't listen to the attorney either even after several attempts. The only remaining option would be to sue them which we decided against. I have a feeling it's far from the first occasion they have screwed one of their customers. Unless you want to risk having same issues we had with them and end up paying on a loan for a car that is worth $7000 less than what your loan is for, I would stay clear from them at ALL costs. More
I was recommended this dealership by a friend and was compeltely impressed. I was sent to see Jeff Allen and was greeted by another sales person who showed me around while jeff finished with a customer. compeltely impressed. I was sent to see Jeff Allen and was greeted by another sales person who showed me around while jeff finished with a customer. I found jeff to be very knowlegeable along with the first guy who helped me. I got a great price, which i know my friend who recommmended me probably helped with, but either way the experience was hassle free and went smooth all the way through finance until i picked up the car. More