Commonwealth Chevrolet
Lawrence, MA
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Towed my pickup to Commonwealth Motors. The service Towed my pickup to Commonwealth Motors. The service writer, Paul Hickey kept me informed during the difficult diagnosis. The truck had a fuel pu Towed my pickup to Commonwealth Motors. The service writer, Paul Hickey kept me informed during the difficult diagnosis. The truck had a fuel pump installed at another garage just six monts prior. Paul and his crew worked on my truck, repairing a wiring issue that lead to the new pump's failure. Since the parts were Genuine GM they were able to be warrantied , and they treated me fairly on the labor.Commonwealth was great in keeping me and my Chevy pickup on the road. Go there. More
My family and friends have bought over 12 vehicles from Commonwealth Motors.We have always been treated great.The vehicles are always delivered clean and with a full tank of gas.Pricing and financing alway Commonwealth Motors.We have always been treated great.The vehicles are always delivered clean and with a full tank of gas.Pricing and financing always goes smoothly.Service department is the best including friendly shuttle service.They say to shop them last but we find there is no need to go anywhere else. More
We have bought around 10 vehicles for Commonwealth Motors . The vehicles have always been delivered on time. The dealership always handles everything for us such as going to the registry for us to making the . The vehicles have always been delivered on time. The dealership always handles everything for us such as going to the registry for us to making the maintanence is down up to the standards of the vehicle. I recommend this dealership to anyone. I am completely satified with there service. More
Purchased from Commonwealth and Brian Hesse (Sales Manager, I believe). From the get-go there was no pressure. Brian was very easy to deal with and very honest. He found the car, optioned as we wanted Manager, I believe). From the get-go there was no pressure. Brian was very easy to deal with and very honest. He found the car, optioned as we wanted, and brought to the dealership within 2 days. The whole process was The owner (Charlie) came out to see me off in our new Traverse. Always nice to see the owner being involved in a sale. Recommended. More
Tried to buy a car. During the process we noticed another salesperson being screamed at and pushed by a large man who was later identified as Charlie (The Owner). I was with my wife and small children and th salesperson being screamed at and pushed by a large man who was later identified as Charlie (The Owner). I was with my wife and small children and the language was horrible. When he made eye contact with me he screamed "What are you looking at? If you don't like it here, get the (expletive) out" I feel very sorry for that other salesperson. Went to Deluca Chevrolet and was treated wonderfully. They were only 3-4 miles away. And guess what (no swearing or wrestling in the showroom). More
We bought a new Monte Carlo and got screwed on the trade in. The sales person was very good and knowledgable though and we did not have any problem with him and he was not part of any of our problems. T in. The sales person was very good and knowledgable though and we did not have any problem with him and he was not part of any of our problems. The issues we had was with their finance person who could not properly explain how all fees for trade in and the cost of the loan. This should have been a warning sign. Their total for the loan ended up being $7000 more than the car was worth. When we realised this we thought it would be possible to just talk to them about it and rectify it but that was naive. They did not want to talk about it. We contacted the state DA, Chevrolet and our loan company but no one was able to do anything. We also hired an attorney but they wouldn't listen to the attorney either even after several attempts. The only remaining option would be to sue them which we decided against. I have a feeling it's far from the first occasion they have screwed one of their customers. Unless you want to risk having same issues we had with them and end up paying on a loan for a car that is worth $7000 less than what your loan is for, I would stay clear from them at ALL costs. More
I was recommended this dealership by a friend and was compeltely impressed. I was sent to see Jeff Allen and was greeted by another sales person who showed me around while jeff finished with a customer. compeltely impressed. I was sent to see Jeff Allen and was greeted by another sales person who showed me around while jeff finished with a customer. I found jeff to be very knowlegeable along with the first guy who helped me. I got a great price, which i know my friend who recommmended me probably helped with, but either way the experience was hassle free and went smooth all the way through finance until i picked up the car. More