Commonwealth Chevrolet

I brought my Silverado in for an estimate due to noise in front. at time of drop off was told would be called for price and give okay to do the work. I was called with a price of $1400.00 for a wheel bearing front. at time of drop off was told would be called for price and give okay to do the work. I was called with a price of $1400.00 for a wheel bearing and axle seals leaking. Was quoted a price half of that from local auto mehanic. When informing dealership that i couldnt afford that and would have to go with heaper mechanic, they still had the nerve to charge me $95.00 to tell me what the problem was. When speaking with service manager he said would i do work for free. I said if it was a estimate...YES! He then shrugged his shoulders in a oh well manner and said his mechanic spent a hour diagnosing the problem. I replied so if it took him 5 hours and i decided not to get the work done here would it have cost me $500.00 he had no response. I had to pay the money for they where holding my keys. I would not recommend this dealership for service. They charge way too much for labor. they claim parts are expensive when they mark up parts from cost they get it for and you and me the consumer ends up paying thru the nose. All the money that they make with these ridiculous prices for parts and labor they couldnt have parted ways with no cost. is that not the point of a estimate. So buyer beware of this. If you bring your vehicle in for service and decide to not have them do the work they will still charge you $95.00 for nothing. More

Lemar Mclaughlin was one of the nicest salesmen I have experienced. He was very friendly and easy to talk to. I felt very comfortable asking him questions and felt confident that he was being honest with experienced. He was very friendly and easy to talk to. I felt very comfortable asking him questions and felt confident that he was being honest with me. The customer service was outstanding. K. Pelletier did not pressure me into buying anything I didn't want. She explained the options that were available but didn't try to talk me into anything. I had researched the price online prior to going to the dealership. When I went to the dealership, I told them what I wanted to pay and got a vehicle of slightly higher quality at the price I wanted to pay. More

I purchased a new car from Commonwealth Motors in 1996 and 14 years later when my car finally died, I purchased another new car from them. They are always friendly and provide great customer service. I and 14 years later when my car finally died, I purchased another new car from them. They are always friendly and provide great customer service. I will go back when it is time to buy my next car. More

Brought my car in for service for a known steering problem GM has not issued a recall for. I had the problem during warranty, and it was fixed at that time at no charge. At 60K I did not expect much problem GM has not issued a recall for. I had the problem during warranty, and it was fixed at that time at no charge. At 60K I did not expect much, but Commonwealth supplied the part at no charge and only charged me an hour labor to install. They consistently meet my expectations and I have never had to bring back any car for work not done properly. More

This was my first time at Commonwealth Chevy and my first new car purchase. From the get-go it was obvious that they are concerned with making the customer happy - my sales person did a great job finding a c new car purchase. From the get-go it was obvious that they are concerned with making the customer happy - my sales person did a great job finding a car that was suitable to my desires. Phone calls were returned promptly and the help we recieved from the staff was excellent! I will definitely refer friends to this dealership. More

My second vehicle with Commonwealth. No stress, no pressure, and a competetive price right out of the gate. No waiting around, no games, none of the bad experiences I have had in years past with othe pressure, and a competetive price right out of the gate. No waiting around, no games, none of the bad experiences I have had in years past with other dealers. This is the 20th vehicle I have purchased in my life, and only these last two with Commonwealth have been enjoyable. More

This is the first time I have ever bought from this dealership. From the day I entered to buy my new 2009 Chevy Impala to this day have I felt so comfortable dealing with their personnel from buying my dealership. From the day I entered to buy my new 2009 Chevy Impala to this day have I felt so comfortable dealing with their personnel from buying my car to the many times I took it in for regular services. Their motto "Shop us Last" is a true testament after shopping at the other dealers. They are 5 stars rating in everything they do from sales, parts, body repair & service. More

Was greated by salesman who was busy but offered to get help. After seeing a car that Iliked, went inside, was greeted by a G.M who immediately got Steve to assist me. He immediately intrduced himself[ wit help. After seeing a car that Iliked, went inside, was greeted by a G.M who immediately got Steve to assist me. He immediately intrduced himself[ with a great smile],asked some questions about my wants. Itold him the car thatIliked and we went for a ride. Very friendly and Knowledgable about the Malibu that we were riding. When we came back Ireally did not want to buy that day. However, he proved to be very pleasant but persistent...a very very good negotiator. thanks to his determination Ihave a new Malibu at an extremely good price. I also met the finance manager who was very friendly and competetent. Would I return?? -- yes. recommend Commonweath -- absolutely! ! ! More

We were having trouble with the braking system of our car. We did not know what was wrong. It had been giving us trouble on and off for a few weeks. We took it to the repair shop when it was happening an car. We did not know what was wrong. It had been giving us trouble on and off for a few weeks. We took it to the repair shop when it was happening and they knew immediately that something was wrong. They kept the car and pinpointed the problem. They repaired it in no time and it is working fine now. The guys in this shop are fantastic. They care about the customers and are always very helpful. We will definitely return for any service we need. More

I am very impressed with the service dept. at Commonwealth motors. My 1985 Corvette was running rough, I called,and Paul Hickey ( service advisor) told me to bring it in first thing this morning. Commonwealth motors. My 1985 Corvette was running rough, I called,and Paul Hickey ( service advisor) told me to bring it in first thing this morning.I was quoted right off the bat for a diagnosis. I waited in a very comfortable waiting area with coffee,tea and cookies and a movie to watch.After an hour or so, a service advisor came into the waiting area and told me what the problem was,quoted me for the repair and said could be done same day but parts would have to be brought in.Commonwealth Motors took me home and when the repair was complete, came to my home and brought me back to collect my car.Outstanding. I will be a regular customer because of the high level of service by highly experienced auto technicians and service advisors. Great job.. More