Commonwealth Chevrolet

Paul Hickey & Mike Ortiz are always great to work with. They are always responsive to the customers needs and stay on top of things. Whenever I come in for service, I try and find either of them as t with. They are always responsive to the customers needs and stay on top of things. Whenever I come in for service, I try and find either of them as they always there to help with any service problems. Jim Lannon Methuen, MA More

I have been in the customer service business for over 30 years myself and I must say that Richie Pulsifer is the most professional and courteous sales manager that I have had the pleasure of working with, n years myself and I must say that Richie Pulsifer is the most professional and courteous sales manager that I have had the pleasure of working with, not just in the car business, but in any industry! He makes you feel like you are the only customer that matters - he is focused and determined to help make buying a car a pleasure versus a heartache. He is the role model of how a car sales transaction should take place! His intellectual horsepower and knowledge of the car business is amazing! There was not one question he could not answer and he often made good suggestions, unsolicited, as to how we could make things work in the easiest and most economical fashion. No other company could match the prices at Commonwealth Motors and no one could match the integrity and work ethic of Richie Pulsifer. Let me tell you our story: My brother was in the market for a high end used vehicle and one phone call to Richie was all it took for him to get the ball rolling. I warned Richie that my brother was not the easiest buyer, since he had some credit rating challenges and his current car was under water. Richie remained optimistic and upbeat throughout the entire transaction, never making my brother feel like he could not purchase a car from Commonwealth Motors due to his credit ratings - he simply said "We will get you what you are looking for, don't worry about a thing, we will make it work for your needs". Richie had his finance colleague, Jamie, help my brother to keep a monthly payment he could afford while taking care of all the paperwork. Richie provided a loaner to my brother so he could get home (his current car had stopped working on the side of the road en route to the dealership). Richie continued to work on behalf of my brother on his day off, going so far as to drive to my brother's Financial Advisor in Portsmouth, NH to pick up a check. He did this out of the goodness of his heart, to save my brother a trip - who does this kind of thing? Richie Pulsifer, that's who! Richie went so far beyond our expectations and he put my brother in a fantastic vehicle and we could not be happier and more satisfied with the process! I would like to note that the communication skills of all the Commonwealth Motors team members was outstanding - we knew everything that was going on behind the scenes. Richie personally kept me and my brother informed of the progress being made. Richie was also able to negotiate an incredible interest rate for my brother - he is a true miracle worker! My brother and I will be recommending Commonwealth Motors to all our friends and business colleagues. One phone call to Richie Pulsifer is all it takes to get the best deal on a car and make a life long friend in the process! Thank you, Richie!! More

We were in need of a truck and needed one quickly. Commonwealth was the 2nd dealership we visited, and the last. Their motto is true...Shop us Last! We arrived at the Chevy Dealer 30 minutes before cl Commonwealth was the 2nd dealership we visited, and the last. Their motto is true...Shop us Last! We arrived at the Chevy Dealer 30 minutes before closing, if I remember correctly closing time was 5pm. Al, Richie and Rich stayed with us until 7. We looked around the lot at new and used cars. My husband told Al what we were looking for and what we could afford to spend. What we wanted was out of our price range, a new Chevy Tahoe. We knew it would be hard to find a Tahoe for the right price, with a good year and good miles. In our minds pickups were a possibility also. The guys brought us into the show room, and I remember thinking "why are we looking in here?" haha They showed us a 2012 Chevy Silverado 1500. I don't remember if it was a dealer's special, but the truck had a tono cover, the bed was lined, and the truck had beautiful rims. They were taking $10,000 off the asking price, which brought us in range of what we wanted to spend. It wasn't long after looking at the truck and checking out what our monthly payment would be, that we signed our name's on the dotted line. We also traded in our Chevy Trailblazer which took a good little chunk off the price also. Thing was, we were refinancing our house and couldn't have our credit pulled til we closed. The guys understood and didn't give us a hard time at all. They agreed to pull our credit once we called and gave them the ok too. We have an electrical break for our camper and they had no problem installing that in our new truck. They went along with what we needed and didn't jeopardize our closing. I think 2 days passed and we went and picked up our brand new truck. The next Monday we brought the truck back to have the seats scotch guarded, the sticker and registration done. It all went smoothly. Commonwealth called us 3 times after we bought our truck. The first call was to check in on us, to make sure we were happy with our purchase. The second call was from the service depo, making sure the work they did was to our satisfactory. And the third call was from Kimberly Daher, welcoming us to the Commonwealth family. We also received cookies from the dealership. We couldn't be happier with Commonwealth motors! More

I had a misaligned door on my 12 year old truck. Did the job well and for less than the quoted price. Very, very happy. job well and for less than the quoted price. Very, very happy. More

This Rating is based on the wonderful treatment my husband and I have received at your chevy dealership recently. It started with your service team Steve Brajak (sp) recommended your dealership servi husband and I have received at your chevy dealership recently. It started with your service team Steve Brajak (sp) recommended your dealership service department to me when he had heard from my father all the problems I was having with my 2009 Saturn Aura. I bought the Saturn at Saturn of Lowell, once Saturn was no more they sent my service to Lannon Chevy of Lowell. I had the Aura in the Lannon dealership 9 times for the same electrical type problem. Steve told me he was confident commonwealth could fix my car. Unfortunately, although they tried several times they were unable to solve my problem. This had become a safety issue since the car would lose power, this was especially difficult when it did this on the highway. Doug Niles stepped in and tried to contact General Motors about my problem and what could they do to help me since it appeared I would have to buy a new car. Unfortunately General Motors does not stand behind their several thousand dollar product even though it was still under warranty. I purchased a 2012 Chevy Cruze and I love it. I do want to applaud Steve Brajak, Paul Hickey, Adam Tsoukaris, and Doug Niles of the service department. I also would like to applaud Jim Kowalik, Richie Pulsifer and Jamie DiMarie of the sales team for bending over backwards to help me in this difficult situation. As much as I hate buying a car this was indeed my best experience and all my sales and services will be done at commonwealth Chevy. So please let it be known that your chevy sales and service team are fantastic. More

We have been buying cars for the last 50 years. This dealership is by far the best over-all place to buy a vehicle. Sales and service are the nicest, most efficent and dedicated to serving the customer. dealership is by far the best over-all place to buy a vehicle. Sales and service are the nicest, most efficent and dedicated to serving the customer. Our most recent purchase was a 2012 Chevy. Kevin Petersen and Richie Pulsifer went out of their way to find the exact model we were looking for and at the right price. You can't complain about that. Thanks again for all you did for us. Joe and Gail More

Franklyn was a great dealer!! He answered all my questions-was easy to work with-he was super patient with us especially because we had no intentions of buying today-we only came to "look"!!! I am questions-was easy to work with-he was super patient with us especially because we had no intentions of buying today-we only came to "look"!!! I am going to recommend him to my friends. He was very helpfully explaining what everything in the car was & how it worked. He knew all the answers!! Even though we asked sooo many questions he remained patient-friendly-helpful and his friendly smile was always there Thanks so much for being so nice. We enjoyed going business with you. More