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Commonwealth Chevrolet

Lawrence, MA

4.9
568 Reviews

155 Marston St

Lawrence, MA

01841

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Showing 568 reviews

April 12, 2013

I was dreading buying a new car; 100% dreading it. It had been just about 10 years since my last car purchase, and I wasn't looking forward to the experience again. Pushy salespeople, TELLING you what YOU wa More

by chanel82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Federico
Apr 15, 2013 -

Commonwealth Chevrolet responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Equinox, and it’s wonderful to know that you feel confident in your decision to choose Commonwealth Motors as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and it is wonderful knowing that Steve did just that. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 09, 2013

We showed up at Commonwealth Motors Chevy in Lawrence after searching out a certain vehicle, this one particularly car jumped out at me, Jim took us for a test drive, explained options, packages, and lea More

by roseden75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2013 -

Commonwealth Chevrolet responded

Roxane, thank you so much for this great review and star rating! I am pleased to hear that Jim and the rest of our team was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Commonwealth Motors is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 08, 2013

Buying a car was a family event. As soon as we walked in the door, we were greeted by our salesman. He answered every question we had. He was never pushy and never tried to "hard sell" us on any car. We More

by carr0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Petersen
Apr 09, 2013 -

Commonwealth Chevrolet responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and get you the the exact car you wanted. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's delightful to hear that Kevin and the rest of our team was able to show you what Commonwealth Motors is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 03, 2013

I was a 15 year Ford owner of six Explorers and came to Commonwelath Chevrolet and Ed Long took very good care of me and i now own a 2013 Chevy Equinox which I absolutely love. Ed Long is a classy gentlem More

by lorra013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Long
Apr 03, 2013 -

Commonwealth Chevrolet responded

Thank you for taking the time to write about your experience with us! At Commonwealth Motors, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations and get you behind the wheel of a Chevy that fits your needs. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 02, 2013

On 03/16/2012, I purchased a 2012 Impala. When I bought the car ,I did not notice that the car did not have on-star or sirius xm radio.When I inquired about this,I was told the car was a previous rental ca More

by newstoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Daher, Brian Hesse, Ed Long, Brian Griffith
Apr 03, 2013 -

Commonwealth Chevrolet responded

Thank you for writing about your visit with us and congratulations on your new Impala, Phillip! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by helping you make your car perfect for you. It is encouraging to hear that our entire team has impressed you by delivering our knowledgeable and pressure-free service, and going above and beyond the call of duty. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 28, 2013

From the minute we met with sales rep Chris Drew we felt very comfortable. He asked us if we had a car in mind and began showing us around the different styles. This was our first day shopping for a new c More

by newcars6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Dimare, Frank Deneu, Chris Drew
Mar 29, 2013 -

Commonwealth Chevrolet responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Chris and Commonwealth Motors; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 28, 2013

Fast response to the customer, friendly, very informative, felt comfortable the whole time I was there! I would recommend this place in a heart beat and Thanks too Chris everything worked out! He More

by Waning16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Deneu, Jennifer Gomes, Chris Drew
Mar 29, 2013 -

Commonwealth Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that Chris and the rest of our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 21, 2013

This is my first experience shopping for a new car.....I had been to a few dealerships and decided to work with Devon at Commonwealth Motors because he seemed to be very knowledgeable, personable and extrem More

by mego20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Pearse-Theroux, Rich Davis
Mar 22, 2013 -

Commonwealth Chevrolet responded

What an enjoyable review to read! It is reassuring to know that Devon provided you with a hassle-free and welcoming shopping experience, especially for your first time. Commonwealth Motor’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 21, 2013

All staff members were very welcoming and were willing to get me the best price possible for my new vehicle. The dealer who worked with me was able to get a final price and the car ready for pick up at a tim More

by janae1084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2013 -

Commonwealth Chevrolet responded

Janae, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 10, 2013

This is the second car we purchased with Jim at Commonwealth Chevrolet and we are very happy with the level of salesmanship with both transactions. Jamie, from the finance department is aces! We wi More

by csteeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dimare
Mar 11, 2013 -

Commonwealth Chevrolet responded

It was a pleasure to read about your second experience with Jim! Congratulations on your new Chevy! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that both Jim and Jamie were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you, your family and your friends in the future! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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