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Commonwealth Chevrolet

Lawrence, MA

4.8
556 Reviews

155 Marston St

Lawrence, MA

01841

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Showing 556 reviews

May 21, 2013

Bought a Subaru here back in December of 2011. After driving it for about 5 months, I began having very serious engine troubles. They did not back this car yet nickled and dimed me everytime I visited More

by Marydurkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Daher, Charles Daher Jr.
May 11, 2013

In the first conversation that I had with a service person before anyone even looked at it, they knew what was wrong with it by just my description of the problem. It was fixed and ready for pick up More

by lhw87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Commonwealth Chevrolet responded

We really appreciate you taking the time to let us know what a great job our service department did for you. At Commonwealth Chevrolet we take great pride in our customer service as well as our quality of work. We will always try to go above and beyond for our customers whenever possible and could not be happier to hear you experienced that. We look forward to continuing to work with you for many years to come and if there is ever anything else you need do not hesitate in contacting us. Remember to like us on Facebook and follow us on Twitter for exclusive discounts. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 07, 2013

Very friendly, helpful, courteous, and efficient interactions at this dealership. And they have gone overboard looking to make sure that I am happy and am having no issues after the purchase (days l More

by jeremydalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Federico, Jennifer Gomes
May 07, 2013 -

Commonwealth Chevrolet responded

Thank you for writing this awesome review! We're thrilled to hear that our staff was friendly, helpful, and courteous during your recent visit to our dealership. If you need anything else in the future, please don't hesitate to contact us at your earliest convenience. Also, make sure to check out the advertised coupons on our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 06, 2013

We were approached immediately, shown several vehicles, test drove several, and and we were given a great amount of time to make our decision while not being pressured. The deal was put together at a work More

by wizzie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria McManus
May 07, 2013 -

Commonwealth Chevrolet responded

Wow, thank you for writing this awesome review! We're thrilled to hear that Jim was more than helpful during your recent visit to our dealership. If you have any questions or concerns in the future, please don't hesitate to contact us. Also, be sure to check out our Facebook and Twitter pages for exclusive access to special offers and discounts. We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 01, 2013

Very professional and knowable about my truck, helpful maintenance and future , balljoints and tire wear and recall,also purchased parts, prompt service and advise. Overall a very pleasant experience a More

by Murph63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parolisi
May 02, 2013 -

Commonwealth Chevrolet responded

Thank you for writing this awesome review. We're delighted to hear that our maintenance staff was very professional and knowledgeable during your visit. If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to visit our Facebook and Twitter pages to receive first access to specials and coupons. Again, we're glad our service staff was able to help you with your truck and we look forward to seeing you back again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

April 21, 2013

Purchased my Silverado here and have always taken it here. The sales department is great and I have had a good experience. They are always able to answer my questions promptly. The service department More

by silverado09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 22, 2013 -

Commonwealth Chevrolet responded

We appreciate you taking the time to write this review. We're pleased to hear you always have a great experience with our sales department, but we regret that you did not experience this form of customer satisfaction from our service department. It is incredibly important to us that each customer receives an excellent level of customer care and we regret that you did not receive this standard. We would like to speak with you further on this matter in order to learn from this experience and grow as a dealership. Please feel free to contact me directly with the information below. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

April 17, 2013

Hi name is leo routhier i just got threw bankrutcy. I wanted to rebuild mu credit an i been threw alot of dealership that gave me the run around. O must say commomwealth was the only dealer that made me More

by Leo routhiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul kazalski
Apr 17, 2013 -

Commonwealth Chevrolet responded

Congratulations on your new vehicle, I'm sure you are continuing to enjoy it! It is wonderful to hear that our team was able to provide you with the 5-star experience that we aim to deliver to everyone. If you have any questions please don't hesitate to call or stop by. Also, follow us on Facebook and Twitter for access to exclusive service specials before your next appointment. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 16, 2013

Everyone at dealership is extremely friendly. I do feel valued as a customer and as a person. They are always willing to help with any concerns. Shuttle service is a real plus! More

by rpiecewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra - Service Dept, Frank Deneu, Chris Drew
Apr 17, 2013 -

Commonwealth Chevrolet responded

Thank you for your kind words and fantastic star rating! Here at Commonwealth Motors we are dedicated to providing our customers with a friendly and calming atmosphere, as we know how stressful car service can be. I am so pleased to hear that our team went above and beyond your expectations and showed you what Commonwealth Motors is all about. Be sure to check us out on Facebook and Twitter for access to exclusive specials before your next appointment! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 12, 2013

I was dreading buying a new car; 100% dreading it. It had been just about 10 years since my last car purchase, and I wasn't looking forward to the experience again. Pushy salespeople, TELLING you what YOU wa More

by chanel82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Federico
Apr 15, 2013 -

Commonwealth Chevrolet responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Equinox, and it’s wonderful to know that you feel confident in your decision to choose Commonwealth Motors as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and it is wonderful knowing that Steve did just that. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 09, 2013

We showed up at Commonwealth Motors Chevy in Lawrence after searching out a certain vehicle, this one particularly car jumped out at me, Jim took us for a test drive, explained options, packages, and lea More

by roseden75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2013 -

Commonwealth Chevrolet responded

Roxane, thank you so much for this great review and star rating! I am pleased to hear that Jim and the rest of our team was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Commonwealth Motors is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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