Commonwealth Chevrolet
Lawrence, MA
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Bought a Subaru here back in December of 2011. After driving it for about 5 months, I began having very serious engine troubles. They did not back this car yet nickled and dimed me everytime I visited driving it for about 5 months, I began having very serious engine troubles. They did not back this car yet nickled and dimed me everytime I visited them for repair. They bought this car at auction, this car was a lemon. I owned it 6 months and had to get rid of it and it literally cost me thousands to get into another car. I now have two car payments and one car. They sell horrible used cars with inflated - limited warranty's that do nothing. I would never ever ever shop them again and do not recommend them at all, they are ruthless. More
In the first conversation that I had with a service person before anyone even looked at it, they knew what was wrong with it by just my description of the problem. It was fixed and ready for pick up person before anyone even looked at it, they knew what was wrong with it by just my description of the problem. It was fixed and ready for pick up in just one day. I would highly recommend the service at Commonwealth Chevrolet. More
Very friendly, helpful, courteous, and efficient interactions at this dealership. And they have gone overboard looking to make sure that I am happy and am having no issues after the purchase (days l interactions at this dealership. And they have gone overboard looking to make sure that I am happy and am having no issues after the purchase (days later). More
We were approached immediately, shown several vehicles, test drove several, and and we were given a great amount of time to make our decision while not being pressured. The deal was put together at a work test drove several, and and we were given a great amount of time to make our decision while not being pressured. The deal was put together at a workable amount of time that fit our schedule. Jim was more than helpful at helping us make our final decision. We would recommend Commonwealth Motors to anyone! They surely live up to their advertisements. More
Very professional and knowable about my truck, helpful maintenance and future , balljoints and tire wear and recall,also purchased parts, prompt service and advise. Overall a very pleasant experience a maintenance and future , balljoints and tire wear and recall,also purchased parts, prompt service and advise. Overall a very pleasant experience and a great value. More
Purchased my Silverado here and have always taken it here. The sales department is great and I have had a good experience. They are always able to answer my questions promptly. The service department here. The sales department is great and I have had a good experience. They are always able to answer my questions promptly. The service department is ok. I have had some ok experiences. Sometimes there are miscalculations on the total price for the service. Some employees should take more time to prevent mistakes and become more customer friendly. The mechanical service itself is great I have no complaints. More
Hi name is leo routhier i just got threw bankrutcy. I wanted to rebuild mu credit an i been threw alot of dealership that gave me the run around. O must say commomwealth was the only dealer that made me wanted to rebuild mu credit an i been threw alot of dealership that gave me the run around. O must say commomwealth was the only dealer that made me feel they where trying an pulling for my . My manny thanks to paul kazalski andfrank deneu for ther outstanding effort to getting me my sec chance i am in a great used car now . I wwill in my future commomwealth will be the first not shop them last They are truely to what they advertize shop us last u love us We i do. Thank guys Your new friend an continuas customer leo r routhier Great job More
Everyone at dealership is extremely friendly. I do feel valued as a customer and as a person. They are always willing to help with any concerns. Shuttle service is a real plus! valued as a customer and as a person. They are always willing to help with any concerns. Shuttle service is a real plus! More
I was dreading buying a new car; 100% dreading it. It had been just about 10 years since my last car purchase, and I wasn't looking forward to the experience again. Pushy salespeople, TELLING you what YOU wa been just about 10 years since my last car purchase, and I wasn't looking forward to the experience again. Pushy salespeople, TELLING you what YOU want; not my cup of tea. I wanted the transaction to be quick and painless as possible (as painless as a $300/month car payment can be), but wasn't very hopeful. Luckily, I chose Commonwealth Motors. Steve, my salesman, was nice, polite and very accommodating. I test drove 2 cars, the Malibu and the Equinox. I settled on the Equinox because 1: with NE winters, it's better in an SUV 2: I need a car that offers a higher seat, due to arthritis. It is much larger than my trade-in crossover, but it's good for long term. All in all, I bought the car that day, a Saturday, and it was ready for pickup, all registered with new plates by 4pm on Monday. Painless car-buying experience if you ask me. I gave such a good rating because they took the "ugh" out of my thoughts on car shopping. More
We showed up at Commonwealth Motors Chevy in Lawrence after searching out a certain vehicle, this one particularly car jumped out at me, Jim took us for a test drive, explained options, packages, and lea after searching out a certain vehicle, this one particularly car jumped out at me, Jim took us for a test drive, explained options, packages, and leasing vs. buying......he was very down to earth and honest ( something buyers don't always feel like they get), honesty and Jim being straight forward, sold me along with a super car, with all the options I wanted!!!! Perfect car, I will 100% return for my next vehicle and recommend Commonwealth Motors to all my family and friends. Thanks Jim! Roxane Deniso 2013 Chevy Cruze More