
Commonwealth Chevrolet
Lawrence, MA
Filter Reviews by Keyword
By Type
Showing 568 reviews
Review of Commonwealth Chevrolet I had been researching for a new car online and I came across the Equinox on the Commonwealth website, it was priced fair so I requested more informat I had been researching for a new car online and I came across the Equinox on the Commonwealth website, it was priced fair so I requested more information. I was then notified by Jen Gomez via email and she was very helpful and set up an appointment for me to meet with a salesperson. I was unable to attend the first appointment due to work conflicts and she promptly set me up for an appointment the next day. She was very nice and greeted me when I went to the dealership and quickly got the car I was interested in brought out so I could test drive. My salesperson, Josh was very helpful and not pushy at all which is very much appreciated. He was very knowledgeable and answered all of our questions. We have purchased a couple of vehicles through Commonwealth before and this time was by far the best experience we would definitely shop there again. More
Fantabulous!! We are past customers of Commonwealth which should say something in itself. We were in the market for a new vehicle and made our trip up to Commonweal We are past customers of Commonwealth which should say something in itself. We were in the market for a new vehicle and made our trip up to Commonwealth. After some research we went with the thought of purchasing one vehicle, test drove it, and when it came down to it, it was just out of our price we were looking to spend. Chris "got in our heads" to figure out exactly what we were looking for in our new vehicle and put us in something that we weren't expecting and come to find out it was exactly what we wanted! Very positive experience and will return when our other vehicle needs to be "upgraded". More
Awesome! I had a great experience with this dealership. Me and my family have been going to commonwealth for years now and there is never a bad outcome with th I had a great experience with this dealership. Me and my family have been going to commonwealth for years now and there is never a bad outcome with this place. They are sure to always make us happy and help us the best they can! More
I went in looking for a car I had seen online through Carfinder.com. Unfortunately for me it had been sold the day before. Chris Drew approached us as we were browsing other vehicles and showed us the Ch Carfinder.com. Unfortunately for me it had been sold the day before. Chris Drew approached us as we were browsing other vehicles and showed us the Chevy Sonic. We took it for a test drive and decided to buy it that day. Chris stayed late as I took my time deciding whether to buy or not. On the day of delivery he took the time to show me how to use the fun new technology in my new (to me) car. Thank You! More
Very pleased with the handling of our needs and wants. Would gladly do business again under the same conditions with the same type of professionalism. Would gladly do business again under the same conditions with the same type of professionalism. More
Great experience,Jeff Bancroft and all team very professional.the price very competitive. I am highly recommended the dealer. Very friendly staff.I am so happy with my card. professional.the price very competitive. I am highly recommended the dealer. Very friendly staff.I am so happy with my card. More
Everyone at Commonwealth was very pleasant to work with! This is our second vehicle we have purchased with them! Thanks again to the whole crew! This is our second vehicle we have purchased with them! Thanks again to the whole crew! More
Spent the time to research the automobile that I wanted but I still had many questions. When I went to Commonwealth I the sales team was more than happy to answer everything I asked. I spent more time look but I still had many questions. When I went to Commonwealth I the sales team was more than happy to answer everything I asked. I spent more time looking things over and came back when I was ready. Commonwealth gave me a great deal! More
Rich was a very knowledgeable and pleasant sales person. He took the time to go over everything in our vehicle without hesitation. The sales manager and finance people were also very pleasant and really wan He took the time to go over everything in our vehicle without hesitation. The sales manager and finance people were also very pleasant and really wanted to make us happy as customers. More
We were out for a drive on President's day week-end Sunday, 2/16/2014, and decided we'd like to take a look at different vehicles to see which we could easily get in and out of, physically, as 70+ seni Sunday, 2/16/2014, and decided we'd like to take a look at different vehicles to see which we could easily get in and out of, physically, as 70+ seniors. We stopped by Commonwealth because others had told us how nice they were and we like their TV ads! We were immediately greeted by Paul and hit it off with him immediately. We explained what we wanted to do and explained that we'd probably be buying another car in a few months. It has been a long time since I've dealt with sales people in the purchase of a car as I'd previously always dealt directly with the owner of a now closed Chevy dealership. It wasn't long before we were driving a new Malibu which was an exciting experience. We also found it quite easy to get in and out of. We ended up in negotiations with Paul and his "behind the scenes" support staff but just couldn't come to terms on a new model. We asked about used cars and were shown a very nice looking (my wife's criteria, LOL!) 2013 Malibu with only 15,500 miles on it. She was hooked and I knew, and suspect Paul knew also, that we'd be buying this car. Credit has to be given to Paul as he was an extremely patient and helpful sales associate as these cars are all quite new technology to us. We feel that we ended up with an excellent "deal" and congratulate the complete sales staff for their kindness, thoroughness and super consideration of my wife and I as new customers to this dealership. As of this writing we've only driven this car about 2 weeks and are still trying to learn all it's extras which always takes time with any vehicle. When we picked our car up the following Thursday, 3/20/2014, Paul was there and made sure we knew what we needed to do to drive it home which we truly appreciated. His efforts to make sure we understood and were happy with our purchase have been truly noted and very much appreciated by us. There is, in my opinion, one negative that I recall always being the case with any automobile purchase. "PAPERWORK, PAPERWORK, PAPERWORK!" I suspect that between making the sale on Sunday and delivery on Thursday at least 2 - 3 hours of our time was spent while Paul & other staff worked on PAPERWORK! Why are dealers selling all these super electronic vehicles but still can't seem to computerize and simplify the PAPERWORK? In summary we are truly impressed with our first exposure to the sales side of Commonwealth Chevrolet. More