Commonwealth Chevrolet
Lawrence, MA
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Very Pleased I was very pleased with my experience at Commonwealth Motors. I leased a new car from them in September 2014 for my wife. I went back in April 2015 an I was very pleased with my experience at Commonwealth Motors. I leased a new car from them in September 2014 for my wife. I went back in April 2015 and leased another new car for myself. Both times my sales person was Chris Drew. I was treated professionally throughout the whole process both times. I will go back to Commonwealth to purchase my next vehicle. More
Very satisfied malibu owner Chris Drew and the staff of Commonwealth Chevrolet were very courteous and helpful in our purchase of a 2014 Malibu. I would recommend Commonwealth Chris Drew and the staff of Commonwealth Chevrolet were very courteous and helpful in our purchase of a 2014 Malibu. I would recommend Commonwealth Motors. More
Equinox LS Radio Purchased a 2014 Equinox LT in Dec '14 and loved it. Totaled it in Nov '14. Purchased the LS Equinox in Decmeber '15 because I couldn't afford the L Purchased a 2014 Equinox LT in Dec '14 and loved it. Totaled it in Nov '14. Purchased the LS Equinox in Decmeber '15 because I couldn't afford the LT prices after they increased over the year but still enjoyed the car with the exception of the downgraded radio. I"ve had numerous issues with the Bluetooth and the radio in this car to where the Bluetooth won't disconnect and it keeps the radio on until the battery dies. Shutting off the car doesn't shut it off. I've brought it back to Commonwealth 4x and every time they have tried to tell me it's my iphone causing the issue and sometimes the radio just doesn't sync well with iphones. I guess that should be Chevy's new marketing slogan.....Great car, unless you have an iphone! We only like Samsung!! The first 2 times I was told that I need delete and re-sync the phone. I even sat at the dealer for 4 hours one time donig an upgrade to my phone with the hopes it would go away. It didn't! The next time I brought it in they said it was becasue the electric starter wasn't grounded properly but it's all set now. A week later it happened again and I was near the dealership on my way to pick up someone so I stopped to see if they could disconnect the battery witht he hopes of killing the radio. NOBODY THERE KNEW HOW TO DISCONNECT THE BATTERY! Seems to me that should be a simple thing to know when you're a mechaninc at a dealership. The next step is to return the car again so they can replace the radio altogether but what an inconvenience this has been for a new car. I'm in sales, bluetooth and driving are a necessity these days. Extremely disappointed that we have to go to these lengths to fix the issue when they told me after the second time the radio probably needs to be replaced but it's like $4-5000 to do it so they want to exhaust all possibilites before they do it. I get it, but with the amount of time I've wasted sitting and waiting in your dealership and the number of times I've had to go back and forth to your dealership for the same problem probably cost me that much in time I could be spending with customers. The only positive I can say is that the group of individuals that greet you in the service area are very polite and do their best to help you. More
Excellent service I love my 'new' chevy malibu! Thank you to Jennifer for her quick response to my online inquiry. Thank you to Chris for his excellent customer service I love my 'new' chevy malibu! Thank you to Jennifer for her quick response to my online inquiry. Thank you to Chris for his excellent customer service! More
Very Satisfied I was just going to look to see what my options were to get rid of my Nissan , and actually left there with a nice Chevy Malibu which is a much better I was just going to look to see what my options were to get rid of my Nissan , and actually left there with a nice Chevy Malibu which is a much better vehicle and has a nice drive. Its only been 4 days but i am very HAPPY! More
Happy Malibu Owner I went to look at a particular color for a new 2015 Chevy Malibu. Chris patiently sat down with me and went over my desirables in a car, and discussed I went to look at a particular color for a new 2015 Chevy Malibu. Chris patiently sat down with me and went over my desirables in a car, and discussed the pros and cons of differing color finishes. Despite my "color particularity" Chris found an absolutely beautiful black Chevy Malibu for me to test drive. He went over all the bells and whistles of my options and any associated cost upgrades for differing models. He never pressured me into choosing, just laid out my options and I am very happy with my choice. Then, after delivery he made sure the registration transfer and my onstar/xm satellite accounts were also working and I was happy with those options. Besides that, I am happy with my financing and future service options. Overall, it was a great seamless experience. More
50,000mile service on my Chevy Equinox Met with Chris my service advisor and went over my concerns. He explained everything. They did what I asked and were informative and courteous and fi Met with Chris my service advisor and went over my concerns. He explained everything. They did what I asked and were informative and courteous and finished the job an hour before promised and it cost less than I was originally quoted. They took me home and picked me up. 5Star service I would recommend to anyone. More
Great service, clean facilities Purchasing a car was a daunting task before us. We each had to replace our 14 year old cars. Mr. Steve Federico greeted us and made the whole experi Purchasing a car was a daunting task before us. We each had to replace our 14 year old cars. Mr. Steve Federico greeted us and made the whole experience less stressful. We were not pushed or bullied into anything and he and Mr. Chris Drew explained every feature of our cars in great detail. Mr. Rich Davis and Mr. Jamie Dimare searched for the right fiancial packages for us. We left with our Chevy Malibus feeling that we had gotten the best deal available and that they would be there to back us with further support for future needs. Great service! More
Very satisfied My sister and I had not purchased a car on our own and we had to replace our very old cars. Dreading the experience before us we were greeted by Steve My sister and I had not purchased a car on our own and we had to replace our very old cars. Dreading the experience before us we were greeted by Steve Federico at Commonwaelth Motors who made the whole experience pleasant. He and salesman, Mr. Chris Drew are very knowledgeable about the Chevys and gave us detailed information about our cars. Mr. James Dimare and Mr. Rich Davis helped to find financial packages that worked for us. I would highly recommend this dealership. More
Superior service at Commonwealth Motors! I haven't bought a car in over 11 years. The thought of the whole process made me anxious. I only shopped Commonwealth, there was simply no need to I haven't bought a car in over 11 years. The thought of the whole process made me anxious. I only shopped Commonwealth, there was simply no need to go anywhere else. From my very first call from Frank Deneu the process was wonderful. Chris Drew went above and beyond and new the vehicle in and out and made the negotiation process painless. Rich Davis was wonderful to deal with with financing. I really can't say enough about the process from start to finish and plan on returning for all my future cars. THANK YOU to all of you for making what I thought would be an unpleasant process, beyond pleasurable. I will miss you all! More