Commonwealth Chevrolet
Lawrence, MA
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I love this dealership both sales and service This dealership has the best people working here! From Andy & Jamie Dimare, in the sales department, to Sandra Howard and Steve Brajak in the service This dealership has the best people working here! From Andy & Jamie Dimare, in the sales department, to Sandra Howard and Steve Brajak in the service department. Their customer service in both areas is second to none, I will continue to use commonwealth Chevy for years to come. More
Great, knowledgeable service This dealership is great, very knowledgeable and great service. Andy was most helpful and patient with all my questions and needs. I would not hesita This dealership is great, very knowledgeable and great service. Andy was most helpful and patient with all my questions and needs. I would not hesitate to recommend Commonwealth to friends and family. More
new chevy trax I just purchased a 2015 Chevy Trax, and worked with Paul K and Jamie Dimare made the sale easy and painless. There was no pressure to buy Trax but Pa I just purchased a 2015 Chevy Trax, and worked with Paul K and Jamie Dimare made the sale easy and painless. There was no pressure to buy Trax but Paul made it worth while.Took time to find us the right car More
Pleasant experience Commonwealth treated me very well. They took me in at the allotted appointment. Arranged a rental for me and completed the repair as promised. Dora, Commonwealth treated me very well. They took me in at the allotted appointment. Arranged a rental for me and completed the repair as promised. Dora, service advisor, was kind and polite. Bob, the service foreman, actually to the time to discuss the repairs with me. I felt confident my car was in good hands. They called me with a status on the repair. So far so good. the repair seems to have been down correctly. More
Purchasing a new vehicle was a breeze I just purchased a 2015 Chevy Trax, and worked with Bob Mclain. It was my first time buying my own vehicle, and I can't say enough good things about I just purchased a 2015 Chevy Trax, and worked with Bob Mclain. It was my first time buying my own vehicle, and I can't say enough good things about my experience. Bob was friendly and courteous, listened patiently to what I was looking for, was great about answering all my questions, keeping me within my budget, and made sure I was getting what I wanted/needed in a vehicle. He goes with the customers flow, allowing the customer to take the lead in the experience, which makes such a positive difference! When it came time to finish up on the financial end of things, Bob referred me to Jaime, who was also wonderful. He was very helpful in answering some last minute questions and making sure I understood everything on the financial aspect. Both Bob and Jaime are very knowledgeable and are excellent at what they do. I would definitely recommend my family and friends looking for a new vehicle to Commonwealth. When the time comes down the road for a new vehicle, I will no doubt be going back to Commonwealth and hope again to be able to work with Bob. More
very good experieince purchasing a new vehicle The sales staff was very attentive to my needs and was very friendly and helpful ansering all of my questions and concerns. would recommend and refer The sales staff was very attentive to my needs and was very friendly and helpful ansering all of my questions and concerns. would recommend and refer friends and family More
Purchased used Ford Escape for my daughter Although the salesperson I initially met worked at Commonwealth Motors' Nissan store, he listened patiently to my requirements and my interest in a p Although the salesperson I initially met worked at Commonwealth Motors' Nissan store, he listened patiently to my requirements and my interest in a particular used vehicle. Although the vehicle was located at Commonwealth's Chevy store, he undertook the complete sales process, driving us there, taking my wife and I out in the vehicle, and answering our questions. My wife and I have three 20-something children; over the past 35 years, we have purchased at least 8 new vehicles and several used vehicles. So we have seen the good, the bad and the ugly when it comes to automobile salespeople. During this process at Commonwealth, I gradually became aware that the old "pressure tactic" cliches did not apply. This was evident from our salesperson's behavior, and also from the behavior of everyone else we met, right up to the director of sales. We spoke briefly with Richard Winward on non-business issues; he was affable and open. We also spoke with Frank Deneu, who passed on the same calm, measured confidence that makes you think they really are there justs to see that you get what you're looking for. Most of our interaction, however, was with the salesperson Hans Malebranche from the Nissan store, where we first visited. His relaxed demeanor made us feel at ease; he answered every question, volunteered information about the vehicle, showed us the service area, and made it just plain easy to buy a car. Although we were just looking at a used vehicle for one of our children (with about 78,000 miles), this was a refreshing experience and made me think, "This is the kind of place I would like to do business with." And, I did. Furthermore, I would not hesitate to purchase a new vehicle from this salesperson and this dealership. My wife and I never got to the "tear-up-the-deposit-check-and-walk-out" stage we have reached with some dealerships in the past. It was a good day. Footnote: The day I picked up the used car, I noticed one of the two dome lights wasn't working. I drove back to the dealership figuring they'd pull it into a service bay and have me wait in the lounge. When I arrived and explained the situation, a service tech immediately climbed into the car, opened up the dome light, and investigated. It appeared to be a loose bulb and not a failed bulb, but he replaced it anyway--and gave me the old bulb to keep just in case. There was no charge, but I felt obligated to tip the service tech. That was above-and-beyond, in my view. Note: Neither I nor anyone in my family (or anyone I know) works for Commonwealth Motors, and I do not have any reason whatsoever to say kind things about my experience if they were untrue. This is simply what happened and how I felt about it. I thought I was going to spend weeks chasing down used cars at different dealerships (I had 8 used cars on my list), but the second visit proved to the be last. More
Easy to work with, hassle free The buying experience at Commonwealth was smooth and hassle free. My sales person worked with me to create a transaction that worked for me and got m The buying experience at Commonwealth was smooth and hassle free. My sales person worked with me to create a transaction that worked for me and got me the car I wanted. The car itself was spotless and felt brand new. More
Great place to buy your next car My salesman was Chris Drew, he treated me with respect and was upfront and honest with me. Great Dealership to do all your car shopping. I like peop My salesman was Chris Drew, he treated me with respect and was upfront and honest with me. Great Dealership to do all your car shopping. I like people who don't give me the run around. Chris Drew and Commonwealth Motors are my new friends. More
Friendly Experience After deciding on an Equinox, we visited Commonwealth because they seemed to have the best prices on line. We worked with Chris Drew and we had no pr After deciding on an Equinox, we visited Commonwealth because they seemed to have the best prices on line. We worked with Chris Drew and we had no pressure to buy. We came back and bought our new 2015 Equinox at Commonwealth Motors. More