Commonwealth Chevrolet
Lawrence, MA
Filter Reviews by Keyword
By Type
Showing 567 reviews
Chris Taylor is GREAT!! While all the Chevrolet service staff is great in all ways, we have dealt mainly with Chris Taylor. Chris is professional, helpful, knowledgeable, an While all the Chevrolet service staff is great in all ways, we have dealt mainly with Chris Taylor. Chris is professional, helpful, knowledgeable, and a person a manager would be proud of. He is courteous and patient and friendly. He never lets us feel foolish when we go in with a problem. He always explains in detail what the problem actually is, what can be done to fix it, the probable time involved, and the approximate cost. His explanations are given in a manner that we can understand. He makes us feel that we are the only customers in the service area. We really appreciate Chris. More
Great Deal Zeke Dennis and the owner Charlie made my new car purchase a great experience. I strongly recommend Commonwealth Chevrolet. I look forward to bringing Zeke Dennis and the owner Charlie made my new car purchase a great experience. I strongly recommend Commonwealth Chevrolet. I look forward to bringing my new Chevy in for scheduled service. More
Great Experience I bought a 2015 Chevy Equinox at Common Wealth Motors on 4/7/2017. I was very nervous going into this experience because of my lack of knowledge with I bought a 2015 Chevy Equinox at Common Wealth Motors on 4/7/2017. I was very nervous going into this experience because of my lack of knowledge with cars , and this was the first time I was going to purchase a car without any guardian assistance. The first salesman I met was a gentleman named Connor Carney , and I am very grateful for this. Connor showed empathy right away instead of pushing me into something that was not for me. I told Connor that I was expecting my first new born on the way ever since I mentioned that all Connor would do was advise me through safety. I could tell how passionate he was and that he really did care. I walked into this dealership as a stranger, but thanks to this particular salesman I feel I left as part of the Common Wealth family. More
Prompt and courteous service. Sarah Lord came right over to help me and get the car's info then showed me to the waiting area and told me there was coffee and cookies. Chris at t Sarah Lord came right over to help me and get the car's info then showed me to the waiting area and told me there was coffee and cookies. Chris at the service desk is always friendly too. Since it was such a nice day outside, I took a walk around the lot and looked at the new Chevy Cruzes since my lease will be up this year and I'm hoping to get another Cruze. When I went back inside, Sarah came over to talk with me and I thought, oh-oh, something is wrong with the car, but that was not the case at all, she discussed my filters, we chatted a little about our cars, and then a little while after she went back to the service department, my car was ready. The wait seemed faster than usual today, and more pleasant with Sarah coming over to chat with me. It was a nice experience today. (The only disappointment I had was finding out that Chris Drew, the salesperson who I dealt with 3 years ago, is no longer with Commonwealth Motors, I was looking forward to dealing with him again when I lease another Cruze.) More
"Outstanding Service" From the moment we showed up on the lot to the moment we drove away in our new 2016 Buick Lacrosse we were overly impressed with the service we receiv From the moment we showed up on the lot to the moment we drove away in our new 2016 Buick Lacrosse we were overly impressed with the service we received. Esteban Robriguez hustled to retrieve dealer plates & the keys to allow us to test drive my dream car. Because my boyfriend is very particular Esteban and his team made sure a few minor details were addressed. Esteban and his Team went above and beyond for us!!! Thank you I would like to thank Sales manager Rich Davis for taking the time to introduce himself and letting us know if we need anything after the sale to contact him. I would also like to thank Emmanuel Cintron for reviewing the car with us during our pick up while Esteban spends quality time with his Dad. I work for a family owned business and I love to hear others stepping in the help while their team mates are away. We are both in our late 40's and have bought a few cars in our time I can truly say this is the best experience we have had. Keep promoting your core values because it shows!!! I would definitely recommend your dealership to my friends & family Sincerely, Happy Customers More
Helpful Sarah Lord was very pleasant and easy to deal with. Sarah makes the process much easier to get through and keeps you informed. Great job. Sarah Lord was very pleasant and easy to deal with. Sarah makes the process much easier to get through and keeps you informed. Great job. More
Awesome Experience I was referred to go see Paul Kazalski and what a great referral it was. Awesome to deal with and goes above and beyond for you. I can't say enough gr I was referred to go see Paul Kazalski and what a great referral it was. Awesome to deal with and goes above and beyond for you. I can't say enough great things about him and will definitely be going to see him and referring others to go see him in the future. More
Fast friendly and knowledgeable Didn't waste my time trying to selling me vehicles I can't afford. Listened to our wants and needs and found the right vehicle for us. Didn't waste my time trying to selling me vehicles I can't afford. Listened to our wants and needs and found the right vehicle for us. More
Car repair I called and spoke with Chris Taylor. I told him my problem. He said to bring it in. I left my car there. They checked it and called me with the estim I called and spoke with Chris Taylor. I told him my problem. He said to bring it in. I left my car there. They checked it and called me with the estimated cost. I told them to repair it and it was ready in less than 4 hours. Very happy with the service we receive there. That's why we always return. More
2017 High Country This is my second purchase from Commonwealth Motors. Last week I purchased a new 2017 High Country. Sales Associate I dealt with was Emmanuel (Manny This is my second purchase from Commonwealth Motors. Last week I purchased a new 2017 High Country. Sales Associate I dealt with was Emmanuel (Manny) Cintron, Manny was very professional and took his time to listen to what I wanted in my new vehicle. My experience with Manny was exceptional, I signed the P&S on Thursday and as agreed truck was ready to go with the additional accessories I purchased for delivery on Friday. Prior to my face to face with Manny I dealt on line with Jennifer Gomes, she was also excellent to deal with. My past experience with their service department has also been very positive. More