Commonwealth Chevrolet
Lawrence, MA
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Excellent experience It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this sale More
Operational issues I was told there was a known issue over the phone and to come in a have it fixed. Tech nor manager knew anything about it. Tech was very unfriendly. M I was told there was a known issue over the phone and to come in a have it fixed. Tech nor manager knew anything about it. Tech was very unfriendly. My defrost doesn’t work and I was told to turn on my AC!!! Service manager very cold and unhelpful More
Service center cannot be trusted They tried to get me to pay for a slave cylinder ($2000) on my GLI under 30k miles claiming it was something else. I got VW of America involved, they They tried to get me to pay for a slave cylinder ($2000) on my GLI under 30k miles claiming it was something else. I got VW of America involved, they sent a rep, determined it was under the warrantee as I original told them. VW covered it - CommonWealth huffed and puffed the whole time. Do not work with these people. They are thieves and will take advantage of one as soon as they get a chance. Dishonorable and not trust worthy. More
Used Car Buyer Beware of Carlos Rodriguez Very unfriendly, uses profanity on the sales floor and announces himself as "The Boss" when you ask to speak to his supervisor. Normally, I would giv Very unfriendly, uses profanity on the sales floor and announces himself as "The Boss" when you ask to speak to his supervisor. Normally, I would give Commonwealth 5 stars across the board with everyone I ever worked with here. For example, I've worked with Esteban Rodriquez before and he is much different. If you get a chance to work with him, Esteban is among the best that Commonwealth offers and extremely professional. My family purchased a 2017 Chevrolet Work Truck last year from Esteban. On the other hand, if you request to speak with Carlos's supervisor, he will have you removed from the building. More
Very Knowledgeable Salesmen Finally, a salesman that knows about the vehicles they are selling! Richard W. at Commonwealth Chevy was very knowledgeable about all of the differen Finally, a salesman that knows about the vehicles they are selling! Richard W. at Commonwealth Chevy was very knowledgeable about all of the differences between the options on the vehicles we looked at, and took the time to explain them to us. He knew what the different option packages included and could quickly show us what those features were, and how they worked. Very helpful! More
4th Purchase August 2018 (Harry Wilson) I recently purchased my 4th vehicle at Commonwealth Chevrolet. This is the first time I have purchased a used vehicle from a car dealer. I have always I recently purchased my 4th vehicle at Commonwealth Chevrolet. This is the first time I have purchased a used vehicle from a car dealer. I have always purchased new cars. The price I paid was on the low side of the Kelly Blue Book value, so I feel like I got a very good deal. I was pleased with the financing provided as well. I am very happy with the vehicle. The salesman John Schiavoni did not pressure me at all. He was very pleasant, and knowledgeable about the vehicle (I also worked with Lexi, Esteban & Chris and they were all helpful as well). Overall I can truly say that it was a positive experience. I have used their service department in the past, and I have always been satisfied with the service. I will continue to do business with. More
Positive Experience I purchased a new vehicle at Commonwealth Chevy last week. The sales associate, Lexi, was extremely responsive and did not waste my time. I was up fr I purchased a new vehicle at Commonwealth Chevy last week. The sales associate, Lexi, was extremely responsive and did not waste my time. I was up front and told her what I wanted and that I didn’t want to keep going back and forth. She communicated my requests and within a short time I was handed off to Mike in the business office to review my financing. Even though it was a busy night he took the time to explain everything to me, was friendly and did not force me into any add ons that I wasn’t comfortable with. Throughout the week I was able to communicate with both Lexi and Mike and always felt like my concerns and questions were a priority. More
Awesome! This was as pleasant a car buying experience as I've ever had. The price was fair and the process efficient. Paul Kazalski was great. He went far abov This was as pleasant a car buying experience as I've ever had. The price was fair and the process efficient. Paul Kazalski was great. He went far above what was expected. He even used his personal time to run my DMV-1 form to the registry so that my daughter could get her car that day as the 'runner' had already departed for the day's run. With him doing this, he prevented her having to wait until Monday to take delivery. More
A process; not a sale We went through a CLIENT process; not a CUSTOMER sale Wife's medical issues warranted a unique set of needs. John Schiavoni actually customized a pr We went through a CLIENT process; not a CUSTOMER sale Wife's medical issues warranted a unique set of needs. John Schiavoni actually customized a pre owned vehicle to handle those issues while minimizing the financial impact. His (actually Commonwealth's) facilitator approach is commendable. His Manager, Dennis, whom I initially contacted, is second to none in terms of the client environment, willingness and help More
A satisfied customer!!! Richard &John Richard Winward and John Schiavoni are very compassionate and understanding of my needs in purchasing a new vehicle. My Chevrolet Cruze I felt comfort Richard Winward and John Schiavoni are very compassionate and understanding of my needs in purchasing a new vehicle. My Chevrolet Cruze I felt comfortable. Nancy More