Columbine Ford
Rifle, CO
Filter Reviews by Keyword
By Type
1,868 Reviews of Columbine Ford
Purchased a 2012 Ford Fusion on November 29, 2013. I had a very pleasant experience working with Jake Bowen who was friendly, helpful and knowledgeable. I had been searching for a used Ford Fusion for quite a very pleasant experience working with Jake Bowen who was friendly, helpful and knowledgeable. I had been searching for a used Ford Fusion for quite some time and was very impressed with the purchase price. Very impressed with Jake and Columbine Ford. More
Very friendly and informative. The selection of vehicles was amazing. Fast and easy to make a purchase. Josh can answer any question you throw at him. If he doesn't know he was glad to find out for you. All was amazing. Fast and easy to make a purchase. Josh can answer any question you throw at him. If he doesn't know he was glad to find out for you. All around great guy. More
They went far beyond their normal job to make sure that I was happy, and understood how to make the system work. To me it was amazing that Allan made sure that I understood all that was being done, and when was happy, and understood how to make the system work. To me it was amazing that Allan made sure that I understood all that was being done, and when he sensed that I really didn't, he got both of the Josh's involved, and after they explained the workings to me, I finally caught on. The follow-up phone call was outstanding. With out a doubt, if all dealer's were like this, people like me wouldn't have to travel 100+ miles to buy and get the units fixed, we will never go anywhere else. More
They contacted us immediately - within an hour of our application - and then stayed in touch with us through the week, answering all of our questions. Dustin and James showed a lot of caring concern tow application - and then stayed in touch with us through the week, answering all of our questions. Dustin and James showed a lot of caring concern toward our situation and delivered as they said they would. We hope to do business with them again and we will (and have already) recommend them to others. More
This was an exceptional experience on many levels. It started out with Dustin contacting us to see what he could do for us, he asked a lot of questions to find out what we wanted. He encouraged us to loo started out with Dustin contacting us to see what he could do for us, he asked a lot of questions to find out what we wanted. He encouraged us to look at their website and see if there was anything we liked. He assured us he could help us even with our challenges. He worked very hard for us. We got the vehicle we wanted, got a fair price for our trade in and in a few short hours the deal was done. The experience gets better from a service after the sale stand point. We had an issue with a rip in the head liner and a door sensor that keep going off even when the door was closed. I had also asked about the condition of the tires because in our excitement we didn't realize what poor condition they were in. I truly believe it was an honest oversight on their part as well. They scheduled the door and headliner and with help from his manager they took full responsibility for the tires and replaced them at no charge to us. They gave my wife a car to drive back to Grand Junction and use while they took care of those 3 things. They even delivered our vehicle back to us in Grand Junction with a full tank of gas. As far as the tires go I had thought we might have to pay half at least and that was not the case. Car dealers have at times a unfair label that I don't need to describe. Dustin and the rest of Columbine Ford's team is very much about the customer because their action show it! More
best experience ever!JOSH DID A GREAT JOB VERY FRIENDLY WORKED HARD TO EARN OUR BUSINESS!WOULD RECOMEND TO OTHERS. COLUMMBINE HAD A GOOD SELECTION. WORKED HARD TO EARN OUR BUSINESS!WOULD RECOMEND TO OTHERS. COLUMMBINE HAD A GOOD SELECTION. More
On the 25th of October, 2013 I had a very pleasant car buying experience at Columbine Ford. Everything went smoothly, the team was very friendly ( I was able to meet Mr. Breslin an owner/manager, Josh an buying experience at Columbine Ford. Everything went smoothly, the team was very friendly ( I was able to meet Mr. Breslin an owner/manager, Josh and Jake Bowen who assisted directly with our new vehicle, and Curtis Smith in finance who was very knowledgable and personable), there was excellent agreement on figures all the way through finance, and I was able to acquire a great new Escape in no time at all. This dealer was a fine place to shop, and they offer some of the best values in the car industry. The power, handling, fuel efficiency, technology, and style rolled into the 2013 Escapes make it a top pick. I would definitely begin my search for a new Ford at Columbine in light of my recent experience. More
Josh was very friendly. He let us test drive a couple of vehicles and answered all questions. Was willing to stay late to work with us. I will go back the next time I need a vehicle vehicles and answered all questions. Was willing to stay late to work with us. I will go back the next time I need a vehicle More
Always a good experience dealing with Columbine Ford. Friendly and easy to talk to. No hard sell tactics. Jose was very helpful and informative. The credit department was efficient and had everything re Friendly and easy to talk to. No hard sell tactics. Jose was very helpful and informative. The credit department was efficient and had everything ready to go. We know we will always have good service at Columbine Ford. More
I hesitate to recommend as while the staff was great, there are issues with the vehicle being a Ford Certified Pre-owned vehicle. Car was picked up with 57k on it. No Ford Vehicle Inspection Checklist wa there are issues with the vehicle being a Ford Certified Pre-owned vehicle. Car was picked up with 57k on it. No Ford Vehicle Inspection Checklist was given, I printed a copy myself from Ford to go over. Appearance and cleanliness was good. The faults found were: Rear tires need to be replaced now. Less than 2/32 of tread and they are at the wear indicators. Original tires. Engine air filter was original and extremely dirty and no new filter replaced. This leads me to believe the entire engine checklist was skipped. Trunk had panels with missing screws and loose causing trunk rattles. No owners manual with vehicle. Vehicle came with 2 sets of keys/remote but only one key/remote provided. They didn't know what happened to the 2nd key, which also means you can't make a copy as you need both sets. Did not come with a full tank of gas, came with 1/8 of a tank. Wipers had to be replaced as they were bad. Had this vehicle been through the Inspection checklist and had I been provided one I'm sure some of these issues would not have occurred. But they did and it makes me very skeptical of their "Ford Certified" program and whether they actually adhere to Ford guidelines. Should you buy any used vehicle at Columbine Ford please do a through inspection of the vehicle and if it is Ford Certified ask and go over the checklist from start to finish. More