
Columbine Ford
Rifle, CO
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1,869 Reviews of Columbine Ford
Excellent Service! A few weeks ago I told Brandun what I was looking for and he followed through! I signed the papers on my 2014 F150 yesterday and I love it! A few weeks ago I told Brandun what I was looking for and he followed through! I signed the papers on my 2014 F150 yesterday and I love it! More
"Setting The Standard!" We had been looking for several days for a second vehicle without any luck of settling on a deal. On Friday we made the decision to contact Columbine We had been looking for several days for a second vehicle without any luck of settling on a deal. On Friday we made the decision to contact Columbine Ford and had the good fortune of connecting with Jake Bowen. Within 15 minutes we made the decision (what most would classify as unwise) to pack the toddler and baby in the car to take the hour drive to Rifle. What we experienced after walking through the door was a surprise. Columbine Ford truly is about the customer and they have the utmost desire to make your vehicle purchase a positive experience. For us it was nothing short of that and I have said multiple times over the weekend that this is our dealer of the future. They will always be our first call when deciding to buy a vehicle. More
Needed a truck Was looking for a used truck, found a new truck thanks to Stan. We lost the engine in our Dodge and was looking around. Columbine for was our first s Was looking for a used truck, found a new truck thanks to Stan. We lost the engine in our Dodge and was looking around. Columbine for was our first stop. More
Excelent!! They were great! Steve was friendly & just a great person! I definitely loved my experience there . they got our family the perfect SUV for us! Thank They were great! Steve was friendly & just a great person! I definitely loved my experience there . they got our family the perfect SUV for us! Thank you guys so much! More
Exponentially Above The Rest On Saturday, 08/15/15, I made the 7.5 hour drive from NE NM to Columbine Ford to pick up my vehicle sight unseen. I had been dealing with Jake Bowen On Saturday, 08/15/15, I made the 7.5 hour drive from NE NM to Columbine Ford to pick up my vehicle sight unseen. I had been dealing with Jake Bowen since Thursday. Throughout that time I was continually updated with the status of the vehicle and the paper work he needed to finalize the transaction. About two (2) hours out I received a call from Jake saying he needed some information so he could have the paperwork completed, the vehicle furled up, and detailed, prior to my arrival so we could return the same day back to NM. When we arrived we were greeted by another employee who asked if we "were the guys from New Mexico". We told him we were and he advised us Jake was tied up with another customer and offered us something to drink. Shortly thereafter I met with Jake and completed some final paperwork before it was forwarded to the finance people for the final draft. While we waited Jake took us out to the vehicle and showed us the vehicle and its features. The finance representative, Brad Wilkins, came out and contacted us at which time we completed the final paperwork. Upon completing the final paperwork we were again met by Jake who walked us out to the vehicle and again made sure everything was satisfactory which it was. We were then on the road again in about 2 hours from the time we arrived. I have bought 6 vehicles from 3 different dealerships and this by far was easiest and smoothest of them all. From the sales personnel, Jake Bowen, to the finance people, Brad Wilkins, this was by far the most no pressure dealing I have been involved in. If you are in the market for a vehicle I highly recommend you make the drive to Columbine Ford. This dealership definitely sets the bar for what a dealership should be great vehicles, great prices, and great employees. If you're in the market for a vehicle and you want a great deal and to be treated right ask for Jake Bowen. More
great prices and people it was a great experience form the beginning, Jake was great and let me drive my car where ever i wanted to. the financing process was fast and pain it was a great experience form the beginning, Jake was great and let me drive my car where ever i wanted to. the financing process was fast and pain less and i was driving my new car home later that day. i will go back for my vehicle needs and recommend anyone to them. it was worth the drive for us to go to Columbine Ford More
Customer service went clearly ABOVE and BEYOND!!!! My Ford F150 broke down along I-70. I felt helpless. I called Columbine Ford and the first service advisor seemed a bit put out with my call and tol My Ford F150 broke down along I-70. I felt helpless. I called Columbine Ford and the first service advisor seemed a bit put out with my call and told me they were too busy to look at it and gave me numbers of other service shops. I tried those only to find they were busy as well. I called Columbine Ford a second time and got a hold of Aaron who was genuinely concerned and very helpful. The service shop would be closing in a half hour but he asked the service tech to stay LATE to look at my truck. They also gave me a loaner vehicle so we could go get a hotel room, and they gave us the scoop on all the restaurants in town. I received a call later that evening from Aaron explaining my truck issues. They got to the repairs finished first thing the next morning and had me on my way by 8:30! All I can say is that Aaron was awesome and his kindness and caring attitude struck me. Thanks for a job well done!!! More
Found Exactly What I Was Looking For! Columbine Ford was able to find exactly the car I wanted with only the features I wanted. They went above and beyond to provide me with great customer Columbine Ford was able to find exactly the car I wanted with only the features I wanted. They went above and beyond to provide me with great customer service and were there from start to finish. I would highly recommend them to anyone in the market for a new Ford, or any used vehicle! More
Service Dept. Very Helpful, Esp. "Heather" My Ford F350 experienced a major mechanical problem, such that the vehicle was stranded along Interstate 70 near Rifle. It was a very stressful time My Ford F350 experienced a major mechanical problem, such that the vehicle was stranded along Interstate 70 near Rifle. It was a very stressful time for my wife and myself as our home was a 6 hour drive from Rifle. After having the vehicle towed to Columbine Ford, we dealt with "Heather" in the service department. She was absolutely wonderful, giving us the confidence that our truck was in good hands. Many of our interactions were on the telephone with Heather and she had a way of putting us at ease. "Dusty" actually worked on the vehicle (broken axle and destroyed rear hub). He demonstrated to me that he knew what to do to effect a major repair. Over the 2 week period when the parts were arriving, we knew what was going on regarding the time table for the repair. (Columbine Ford provided us with a loaner car, so we were able to return to our home while the truck was being repaired.) The actual cost came in below the initial estimate. We would highly recommend the service department at Columbine Ford to anyone. BTW, Heather, in particular, should be given a big raise or a generous bonus. She is a real asset to Columbine Ford. More
Always great service! Columbine Ford is consistently friendly and goes the extra mile for customer satisfaction. This is true of sales, service and their parts department. Columbine Ford is consistently friendly and goes the extra mile for customer satisfaction. This is true of sales, service and their parts department. Thank you service for not giving up on repairs to my Pontiac! Very satisfied. More