Columbine Ford

Easy Purchase This was personally my first purchase from Columbine Ford. Ive know Jake Bowen for a long time. All the people at Columbine are awesome. I am extreaml This was personally my first purchase from Columbine Ford. Ive know Jake Bowen for a long time. All the people at Columbine are awesome. I am extreamly happy with the purchase of our 2015 Jeep Cherokee Trail Hawk. Thank you again Jake for taking car of us so quickly your AWSOME! More

Easy purchase from out of state I searched online for an F-350 King Ranch that had what I wanted at a good price. It came down to Columbine or a dealership in Vernon, Texas. Because I searched online for an F-350 King Ranch that had what I wanted at a good price. It came down to Columbine or a dealership in Vernon, Texas. Because Ravi was easy to work with and the distance was less I chose to buy from Columbine. Although I had not completely made up my mind to buy the truck until I saw it in person, the choice was simple because the truck looked good and they made the buying process really simple. Ravi was great on the front end of the deal but I was dreading doing the financing part of it in the back room. Fortunately Tina made that part almost ridiculously easy too. Only one suggestion I can make is to get more of your sales folks up to speed on the various options offered on the F-350. I was not aware that the F-450 front end was offered on the F-350 and would have purchased that option if it had been available. More

Great experiance in car buying. My wife & I just traded are old truck in on a newer one with Jake Bowen, the whole transaction was very smooth and enjoyable will be recommending this My wife & I just traded are old truck in on a newer one with Jake Bowen, the whole transaction was very smooth and enjoyable will be recommending this dealer and Jake to anyone looking for a new vehicle. More

Used car purchase Ravi made the used car buying experience very comfortable, listened to our requests and did not push. We had been car shopping for a while and had a p Ravi made the used car buying experience very comfortable, listened to our requests and did not push. We had been car shopping for a while and had a pretty good idea of what we wanted and the prices. We were able to meet at a price we felt comfortable with. We would definitely recommend and purchase with Columbine in the future More

Very Pleasant and helpful We have done business with Josh several times and we have always found the experience to be very good. We just bought a 2016 Ford Explorer and the en We have done business with Josh several times and we have always found the experience to be very good. We just bought a 2016 Ford Explorer and the entire transaction took about 3 hours and we were on our way home with a new vehicle. More

Didn't know buying a vehicle could be so easy I recently bought a 2008 Jeep from Columbine Ford, The entire experience what great. I will most certainly buy from them again.. Thank you Brad, J I recently bought a 2008 Jeep from Columbine Ford, The entire experience what great. I will most certainly buy from them again.. Thank you Brad, John and Jeremy for making this a great experience. More

class action I purchased a truck in 2014 from another dealership. While getting its second engine replaced, after the 4th week of renting a car, I decided just to I purchased a truck in 2014 from another dealership. While getting its second engine replaced, after the 4th week of renting a car, I decided just to buy a fairly inexpensive ten to $15,000 range little vehicle. I ended up purchasing a Ford certified pre-owned Ford Focus 20514. The dealership, full well knowing that I was looking for someone that I could buy a new truck from Once I paid this lemon, piece of junk off enough to be able to sell it comma as I owed 12000 and it only was valued at 3500 to 4500 due to all of its issues. They still, failed to tell me that the 2014 Ford Focus had a recall on it and was involved in a class action lawsuit. Within one week of purchasing it, I began to notice that it would shudder when changing gears. I also noticed that at times when it did this, it would lose power and I would be unable to accelerate for example when merging onto I-25. At times, it would shut her so bad it felt like it was on a washboard Road. I notified my salesman who did not respond. After another couple weeks and being unable to get any dealerships on the Front Range to contact me about fixing this problem, I Googled my symptoms and learned that this was a recall on my vehicle. I contacted my salesman again, who told me to bring it back, six hours away so that they could fix it. After $700 and hotels and rental car I picked my car up taking out two weekends of my time to go there and back and instead of fixing the recall which was what we verbally agreed to do when I dropped it off, they decided to quote change the programming on quote. Within 45 minutes, I nearly got in an accident as I tried to turn right onto Patterson Avenue in Grand Junction Colorado and it began to shudder and lost power and would not accelerate with oncoming traffic. I contacted the dealership in mediately spoke to the service person, spoke to Steve, actually left him a voicemail who was apparently the manager for the day and sent the general manager an email. I requested on more than one occasion to be able to return my car and trade it for something that was reliable. I am not even out of temporary tags yet. I purchase the car less than 60 days ago. Luckily, I have learned that there is a class action lawsuit regarding these Transmissions. I am hoping that at least in this case I can get some legal assistance helping to resolve this issue. More

Excellent Service We purchased our F150 from Brad at Columbine Ford in 2014. The process was so easy and convenient. Since then, Brad has stayed in touch making sure We purchased our F150 from Brad at Columbine Ford in 2014. The process was so easy and convenient. Since then, Brad has stayed in touch making sure everything is going well. I recently had a noise from the truckspine electronic hub. I called Brad and he talked to Kerri in service. I live in Grand Junction so getting my truck to Rifle involves taking time off work. Brad offered to take my truck to Rifle. Kerri and the service department were able to diagnose and fix the problem in one day. Kerri was very nice, knowledgeable, and professional. I don't know what other dealership has the level of customer service and knowledge staff in the United States. I would absolutely recommend Brad, Kerri, and Columbine Ford to anybody tired of the dealership games, red tape, and poor service. Please consider this dealer for your next automobile or service. More

Perfect Brad gave us an excellent experience in buying a car, he treated us very well and for those reasons I would recommend you guys to anybody! Thanks once Brad gave us an excellent experience in buying a car, he treated us very well and for those reasons I would recommend you guys to anybody! Thanks once again!!:) More

New Purchase This is my 3rd purchase from Columbine Ford. Was getting a service done on other truck and saw a upgraded truck went and test drove and traded trucks. This is my 3rd purchase from Columbine Ford. Was getting a service done on other truck and saw a upgraded truck went and test drove and traded trucks. I would recommend them to anyone. Jake Bowen your a Rock Star Thank You More