Columbiana Ford

Life saving Our family vehicles motor seized up which left our family with no mode of transportation at all. Kimberly our sale rep went above and beyond to not on Our family vehicles motor seized up which left our family with no mode of transportation at all. Kimberly our sale rep went above and beyond to not only find us a vehicle in our price range but help us look the car over as well as fix the issue with that was ocurring with the battery. We will be buying cars from Columbiana Ford and going to Kimberly for any future vehcle need our family has. More

Quick and Easy They had the perfect vehicle we had been looking for! We saw it and bought it! The process was quick and easy! So happy with our purchase! They had the perfect vehicle we had been looking for! We saw it and bought it! The process was quick and easy! So happy with our purchase! More

Service without an appointment Had a little bit of an immediate issue to be fixed. I called Brian in service and he assured me he could work it in. I had two things that I could pu Had a little bit of an immediate issue to be fixed. I called Brian in service and he assured me he could work it in. I had two things that I could put off and two things that needed done TODAY. Brian took care of all of it for me without hesitation or pressure. The technician offered to show me the issues, offered advice and fixed it on time, on budget and as promised. Brian is very easy to get information from and apologized for the tires taking so long to get. If I didn't work across the street, he would have offered something to drive while I waited. That is service at its finest!! Awesome job service department! I will be back! More

A Smooth Process, with Excellent Prices and Service I worked with the wonderful Kimberly to get my Dodge Challenger, and it could not have been simpler. I am almost 2 hours away, so we did the credit ch I worked with the wonderful Kimberly to get my Dodge Challenger, and it could not have been simpler. I am almost 2 hours away, so we did the credit check / finance approval over the phone. Kimberly answered all my questions clearly and quickly after that, and I feel like I got a really good deal overall. The personal touch, the excellent prices and fantastic service are probably the best I've experienced. Highly recommended! More

Wonderful people Great people to deal with and an easy buying experience. Jeff, Aaron, Davey and Russ really went out of their way to make buying our new Edge as easy Great people to deal with and an easy buying experience. Jeff, Aaron, Davey and Russ really went out of their way to make buying our new Edge as easy as possible. More

professional They are always efficient, curteous, and clear on what needs to be done. I have never had an issue with this service department. Your professionalism They are always efficient, curteous, and clear on what needs to be done. I have never had an issue with this service department. Your professionalism is appreciated. I will always choose Columbiana Ford. More

Awesome! Kimberly is wonderful! She helped us out in everyway possible to make sure we got a vehicle we needed. Also she made sure it fits our budget! Kimberly is wonderful! She helped us out in everyway possible to make sure we got a vehicle we needed. Also she made sure it fits our budget! More

Kim the great sales lady Doing business at Columbiana Ford is always a pleasure Kim makes you feel very welcome she's very polite and she cares. It's more like going to visit Doing business at Columbiana Ford is always a pleasure Kim makes you feel very welcome she's very polite and she cares. It's more like going to visit family been visiting a car lot but she's always there to help you even after the sale she's one of the most kindest caring sales person I have ever met me and my wife appreciate what she does for us. Thank you Kim for being wonderful More