Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbiana Ford
Columbiana, OH
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
238 Reviews of Columbiana Ford
June 17, 2020
great first time buying experience had a great experience buying my car. from sale to service these guys took care of my car and made it a priority to get it in and get her done. tha had a great experience buying my car. from sale to service these guys took care of my car and made it a priority to get it in and get her done. thank you very much Columbiana ford More
by markmanypenny2
Verified CustomerEmployees Worked With
Kimberly Berban, Russ Hardenburgh, Vince Pesa
June 13, 2020
I’m pleased how most everything went. My salesman Rod and the other guys really helped me get what I was looking for Will buy from them again. They was happy and I was happy. Can’t ask for much more the other guys really helped me get what I was looking for Will buy from them again. They was happy and I was happy. Can’t ask for much more More
by jiggs415
Employees Worked With
Rod Enlow, Aaron Walsh
June 12, 2020
Purchase of 2020 Escape I am really enjoying my new car. The sales staff have all been very helpful and professional. I look forward to dealing with further service calls. I am really enjoying my new car. The sales staff have all been very helpful and professional. I look forward to dealing with further service calls. More
by margegoldner
Employees Worked With
Jeff Hammond, Aaron Walsh , Scott Beaver
June 08, 2020
Nothing special The car needed an oil change and it was recalled and it was taken care of. I just don't like though there is plexiglass. The workers there seem The car needed an oil change and it was recalled and it was taken care of. I just don't like though there is plexiglass. The workers there seem to me that because of that no mask is needed? I thought that was mandatory in Ohio for employees? Just asking. The workers do deal with the public upon entering. Thru the years never had a complaint but not really happy with the entire establishment now!!! More
by nancedunne5
Employees Worked With
They don't stay long enough to remember. I'm curious as to why? This is our 5th or 6th new service person and no one looked familiar when we came.
May 22, 2020
Don was very helpful and open minded salesman. Auron was very patient and understanding. Thank you. I would highly recommend colombiana ford to family and friends. very patient and understanding. Thank you. I would highly recommend colombiana ford to family and friends. More
by takemeanywhere
Employees Worked With
Don Smith, Aaron Walsh
May 22, 2020
Service you received there is great. A courtesy you see there is even greater will make you wanted tell a friend so they can come shop to. there is even greater will make you wanted tell a friend so they can come shop to. More
by jaycros21
Employees Worked With
Kimberly Berban, Dave Kester, Vince Pesa
May 20, 2020
Derek was terrific. I felt no pressure during the buying process and it was the fastest car buying experience I’ve ever had! Will recommend to a friend. process and it was the fastest car buying experience I’ve ever had! Will recommend to a friend. More
by tcw86
Employees Worked With
Derek Troy, Aaron Walsh
May 20, 2020
Computer system for my 2016 Ford Escape The service from Columbian Ford Service by Dave Kester ...was excellent, professional, and helpful. In the environment of COVID he was very careful The service from Columbian Ford Service by Dave Kester ...was excellent, professional, and helpful. In the environment of COVID he was very careful to wear a masks, sanitize my car after workers. As for my 2016 Ford Escape I was disappointed to have to put near $600 in computer system. It is only 4 yrs old, 31,500+ miles, and well serviced regularly. I had a problem with a noise in rear of car when just a year or less and it was never corrected ...I just live with it. My previous Ford Edge I had six years and traded in and had no problems at all ...that is why I bought another Ford. Next time likely not - Columbiana Ford did everything they could to work with Ford ...was 100% satisfied with Columbiana Ford - not so with Ford Mfg. More
by gmitchell1
Employees Worked With
Dave Kester
May 13, 2020
Outstanding! Derek Troy listened to what I wanted, and found me the perfect car. I could not be happier! He did not try to sell me something I did not need, and ha Derek Troy listened to what I wanted, and found me the perfect car. I could not be happier! He did not try to sell me something I did not need, and have recommended him to my mother-in-law, who is shopping for a car. More
by jhwolford
Employees Worked With
Derek Troy
