Columbiana Buick Cadillac Chevrolet
Columbiana, OH
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Good job I have been dealing with dealership for quite a while and had very good experience. Cars are clean and ready to drive out of the lot I have been dealing with dealership for quite a while and had very good experience. Cars are clean and ready to drive out of the lot More
New salesman Dustin was awesome Great time Dustin was new but extremely helpful...if he didn't know something he found out... didn't press us but made us want the vehicle...was just Great time Dustin was new but extremely helpful...if he didn't know something he found out... didn't press us but made us want the vehicle...was just shopping and ended up buying... More
Virtual Reality experience so helpful Wayne introduced us to the virtual reality of a new Cadillac not yet in the showroom. This dealership is unique in Ohio to have this. It was outstan Wayne introduced us to the virtual reality of a new Cadillac not yet in the showroom. This dealership is unique in Ohio to have this. It was outstanding and gave us a real understanding of the new car. We were also able to discuss the car with the head of the dealership and it was indicative of the "family" approach to dealing with customers. We were so lucky to be connected to Wayne when we called. It was a lucky turn of fate, but after the time and care he generated in our meeting, Wayne will be our man. He was great! More
Customer Service non existent I had the worst experience with the Management at Columbiana Cadillac! They will never have repeat customers with the way they treat you after the Sal I had the worst experience with the Management at Columbiana Cadillac! They will never have repeat customers with the way they treat you after the Sale. Don't waste your time or money you will regret it as I have! More
WAYNE! Wayne is the main reason why I am a repeat client of Columbiana Buick! The dealership is great and the Equinox I purchased is beautiful; however, Way Wayne is the main reason why I am a repeat client of Columbiana Buick! The dealership is great and the Equinox I purchased is beautiful; however, Wayne takes the car buying experience to a whole new level by being honest, nice, funny, and available throughout the entire process. My husband and I always feel like we’re getting the best deal available because Wayne makes sure not to leave any stone unturned. I will definitely continue to be a client of Wayne’s in the future and would recommend him to any of my family members and friends! More
Wheel bearing check. I took the car in to have the wheel bearings checked and they found out that the two passenger side wheels were bent and they showed me without having I took the car in to have the wheel bearings checked and they found out that the two passenger side wheels were bent and they showed me without having to ask. I have replacement wheels and when I get the chance I will have the service department put the new wheels on with new tires all around. More
Poor attitude Treated poorly after buying a brand new 2018 Malibu. Won’t be back for any more vehicles and neither will anyone that I associate with. Treated poorly after buying a brand new 2018 Malibu. Won’t be back for any more vehicles and neither will anyone that I associate with. More
Great experience Really great people to work with..great experience. The financial person was great as well..I would recommend they use this company when considering p Really great people to work with..great experience. The financial person was great as well..I would recommend they use this company when considering purchasing a vehicle More
not good being that infronation about damage to car purchase 2016 Z51 2LT corvette. Benjamin Tiratto was sale person who handle deal. call back to speak to him was told no work there, I believe that no purchase 2016 Z51 2LT corvette. Benjamin Tiratto was sale person who handle deal. call back to speak to him was told no work there, I believe that not true. Benjamin and myself walk around car together, was told no other damage beside scratches that were visible to us. got car home had it detail later, found major body under door frame, call dealership that when I was told Benjamin no longer work there. as manager how we can resolve this was told I can trade car in on new car. I purchase cash $52,000,00 did not wish to do that. marty (manage) also told me I should have got on ground and look under car. I am in treatment for prostate caner Benjamin and I had discuss this being he ask about my finger nails which where completely dark from treatment, and there was no way I could have got on ground due to pain I go thur More
Great Experience! Went above and beyond to meet all of my expectaions. Put me at ease with my decison in purchasing my buick. Absolutely LOVE my car! Went above and beyond to meet all of my expectaions. Put me at ease with my decison in purchasing my buick. Absolutely LOVE my car! More