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Columbiana Buick Cadillac Chevrolet

Columbiana, OH

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294 Reviews

21 E Railroad St

Columbiana, OH

44408

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Showing 294 reviews

August 29, 2016

Very pleasant The atmosphere was relaxed. Most people had smiles on their faces. The buildings and grounds were neat and clean. Everyone seemed eager to help. I e More

by buzzies corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The body Did excellent on a paint repair., Bryan Campbell "Soup"
August 27, 2016

Spectacular Service Was in search of a new car that would be reliable and Wayne was able to assist me with getting what I wanted. Great service was provided and couldn't More

by Mark59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
August 26, 2016

"have a nice life" When you go into a car dealer with a written agreement and then they change the terms and leave you with "have a nice life" you can tell what kind of More

by ProudCadOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Brady
Sep 06, 2016 -

Columbiana Buick Cadillac Chevrolet responded

Thank you for your review. We have a great reputation which can been evidenced across the Internet and for that reason I did some research into your situation. From what I could see you were quoted a price contingent on rebate requirements. One in particular was Cadillac loyalty of an ATS, which it turns out, you did not own one. I also noticed the car was discounted quite a bit due to it being a demo. I'm sorry you feel the price was changed. It turns out your written contingencies were not met, however our discounts remained the same. Please call us, if you'd like to discuss this further.

Oct 18, 2018 -

ProudCadOwner responded

I'm glad someone liked this post so I was able to see your review. Perhaps you were confused but the reason for this post was the condensing attitude taken by your finance matter with his "have a nice life." The tone in which he said it made his intent clear and quite honestly had I not been the bigger person I would of gladly shown him where he could of filed his goodbye. Never have I been so disrespected by a dealer in which I was about to make a large purchase with. For the record I did fine a much better deal on a lower mileage CERTIFIED DEMO from Baierl Cadillac for 3 grand less than your "deal of a lifetime". I sincerely hope 2 years later you don't have that smug arrogant Don Brady working for you.

August 18, 2016

Columbiana Buick is GREAT! Everyone there is very friendly and professional. Best car buying experience I've ever had. I would definitely recommend to family and/or friends. I'l More

by Jkidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Palmer
August 15, 2016

Oil change Everything was great, done in a timely matter. Then they washed the car which was unexpected. But the water beaded up on the car and by the time I got More

by Wvrabel
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
August 12, 2016

Great experience Ruth loves her car. Wayne took the time to explain everything about the car to my mother in law. This was her 1st car buying experience-86yrs old. She More

by Sean Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
August 07, 2016

Pleasant to deal with. This dealership has always been very good to deal with. They are very informative and courteous. Wayne helped us out in every way to be sure we had a More

by WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
August 06, 2016

Great. Dennis was awesome! Great sales and service at this dealership. . Dennis was an awesome salesman. 2nd time we bought at columbiana very satisfied. Thanks for everything More

by Debscady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Brady, Justin Medure, Dennis Marks
August 04, 2016

Top Notch! Let me just say that this was the most comfortable car buying experience my husband and I have ever had. Wayne was truly dedicated to finding us a ve More

by Inlovewithourchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
August 01, 2016

Every facet of this dealership is exceptional The service and sales depts. of Columbiana Buick Chevrolet are truly amazing! Whatever you need, they always go above and beyond to make certain you a More

by SSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Finamore
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