Columbia Hyundai - Service Center
Cincinnati, OH
597 Reviews of Columbia Hyundai - Service Center
Great service today. Only problem I was told my brake fluid needs to be changed, that it looked like it’s never been changed. Whose fault is that? Since I’ve had it se Only problem I was told my brake fluid needs to be changed, that it looked like it’s never been changed. Whose fault is that? Since I’ve had it serviced at the dealership 99% of the time I’ve owned it. Why was I just told? It didn’t suddenly turn black. More
The 'Check Engine" light on my '22 Tuscon continually came on in spite of previous sensor replacements. The service manager took the car in for what was likely going to be a timing belt replacement. Th came on in spite of previous sensor replacements. The service manager took the car in for what was likely going to be a timing belt replacement. The mechanic found a chewed wire, replaced it, and the car is now fine. The service I received was responsive & courteous, but I am concerned that the Hyundai Motors Corp. does not allow its service departments to completely diagnose and fix the source of the trouble the first time. This limits all mechanics to fixing the symptom, not the cause and results in repeated service visits, loaner cars and frustrated owners. BOTTOM LINE: Great tech service (each visit) from Austin and his team. Poor philosophy on the part of corporate Hyundai. More
Unbelievably horrible service! My son brought his car in for his scheduled oil change and had an engine check light on. Service dept refused to check it for him without a specifi My son brought his car in for his scheduled oil change and had an engine check light on. Service dept refused to check it for him without a specific appointment for that problem. Sent him away. he is planning to drive the car to Idaho next week. translation - if we can't charge you a very high diagnostic fee for this work - we're not interested. I spoke with the service manager and he offered to check the code. When my son returned he was again told they would not help him and they sent him away again. We don't need "service" like this More
Terrible service with repair. Have had Santa Fe in twice within three weeks. They wont return calls when asked about car status. They kept the car over a week the first time now h Have had Santa Fe in twice within three weeks. They wont return calls when asked about car status. They kept the car over a week the first time now have it 5 days so far. No one will say how long they are going to keep it. Parts have been in 3 days prior to dropping it off. Extremely poor communication! More
Start this off with this my wife's first brand new car supposed to be a wonderful joyous experience been a nightmare since day one first it took me over 3 months and an additional $150 to get my financing supposed to be a wonderful joyous experience been a nightmare since day one first it took me over 3 months and an additional $150 to get my financing switched over to my bank because Hyundai financing would not release my loan because my account had Jeff or Jeffrey on the account where the check was written out in the other one then we go to get our car serviced they supposed to have a free oil change on these cars until 36,000 MI I didn't even get my factory warranty put on my car until 6:00 or 8 months later after I was in for my second service on my vehicle first one went through perfectly fine no no money exchanging hands and then the second one they stick me for the cost of the oil change air filters everything to go along with it and then they want to play dick around trying to make me happy More