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Columbia Hyundai - Service Center

Cincinnati, OH

4.3
597 Reviews

597 Reviews of Columbia Hyundai - Service Center

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May 31, 2024

The staff was kind and friendly. Everyone was helpful and my car was taken care of well! More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 31, 2024

The service personnel were friendly and welcoming. The service was completed in a timely manner. More

by DLR7212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 30, 2024

Lindsay the Genesis service rep is fantastic. I have had no issues with this dealer. Very professional More

by BOBANDCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Awful experience. Transferred and tossed like a hot potato every time I called. Several miscommunications about timing and pricing. More

by EAELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 25, 2024

My experience includes a convenient appointment, good service technician, clear on scope of work, finished ahead of schedule More

by MIKESTAED
Recommend Dealer
Yes
May 25, 2024

CLEAR ON SCOPE OF WORK AND PRICE NO SURPRISE GREAT WORK DONE ON TIME EASY TO GET GOOD APPOINTMENT More

by rk1adkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 25, 2024

Lindsey in Genesis service is great to work with. She is very knowledgeable, keeps me informed. She does a lot to help the reputation of the dealer. More

by mfreiberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 25, 2024

Service for oil change took over 1 1/2 hours. Way to long for service More

by ARNOLD.SCHIERLOH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland, Eddie
May 25, 2024

Terrible communication and lack of professionalism from their service department. Was a loyal brand (Genesis and Hyundai) customer having purchaed 3 vehicles from the dealership. This past experience has More

by deotisjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Lampkin
May 25, 2024

I always get great service with a smile when I come here. Often times technicians are not “people “ people, but they are always nice here and explain repairs clearly so that I understand. There’s a dealersh More

by LOSBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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