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Columbia Hyundai - Service Center

Cincinnati, OH

4.3
597 Reviews

597 Reviews of Columbia Hyundai - Service Center

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August 07, 2024

The service was prompt at the appointment time. Customer lounge was comfortable. Customer service was friendly and thorough. Pleased with the outcome. More

by VDISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 07, 2024

Prompt efficient service from the minute I checked in. Chuck Elliot answered all my questions and explained what was needed. The only issue is the last time I had my oil changed, I was told because I don More

by CINCYLYN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 06, 2024

They were very professional and polite. Informed me of what additional things they found.gave me the cost of the additional repair More

by JJOH608747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 06, 2024

Ease of getting scheduled and getting out. Folks were very helpful and service oriented. I wish that they had valet service that would really help with scheduling ahead of time More

by SSAEED94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 06, 2024

It was an easy experience. My car was ready in less time than expected while I waited. More

by esteiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 06, 2024

The gentleman who helped me was so polite and provided answers to all of my questions. Made for a very enjoyable appointment. More

by apolicinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
August 05, 2024

Prompt service, friendly staff that kept me informed of when my car was almost ready was able to get an appointment quickly before vacation More

by CRSIMPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 04, 2024

Did what they said. In and out. Treated very nicely. A pleasant experience. I’ll go back. More

by SHOUCHEN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 04, 2024

Two calls to ask if I was satisfied with the service (one of which urged me to give 5s when I received this survey) before I even picked my car up. And when I went to pick it up it took them half an hour to More

by TERRIABARE
Service Communication
Recommend Dealer
No
August 03, 2024

Always go there for service No matter what they assist me even I don’t have an appointment. Austin is cool guy and it’s manager too More

by MATKHIDDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Austin
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