Columbia Hyundai - Service Center

Fran Watson did an excellent job in working with me as some unexpected additional body shop work was found. some unexpected additional body shop work was found. More

Service was completed quicker then expected. The service manager was very helpful in the process. The service manager was very helpful in the process. More

People were very nice and accommodating. The picking up of your vehicle after service is the worst! Extremely disorganized and I waited 25 min to get my car. I understand Genesis is mov The picking up of your vehicle after service is the worst! Extremely disorganized and I waited 25 min to get my car. I understand Genesis is moving to a new location so hopefully this will improve More

Worst customer service ever. Communication is very poor between departments. Nothing is followed through. Definitely not treated as a luxury car dealership. Communication is very poor between departments. Nothing is followed through. Definitely not treated as a luxury car dealership. More

Brought in car to fix squeaking noise. They said it was my axel. Paid for the expensive repair but the squeak was still there. They said it was the steering wheel. Fixed that and the squea They said it was my axel. Paid for the expensive repair but the squeak was still there. They said it was the steering wheel. Fixed that and the squeak was still there. Can't afford to have them try their next guess (ball bearing) so now I still have a squeaking car and am out $2500 More

Usually everything is good, but this time it was lacking a little. Had a coupon which was not taken off, had to mention it when paying, sent me back to service desk to adjust. The mileage sticker was not pl a little. Had a coupon which was not taken off, had to mention it when paying, sent me back to service desk to adjust. The mileage sticker was not placed on windshield for next oil change. More

Courteous excellent service. Answered all questions. Would definitely recommend this dealership and their staff for your service needs. Answered all questions. Would definitely recommend this dealership and their staff for your service needs. More

Im not sure i would recommend Columbia for service work, you need to improve on communication with the customer you need to improve on communication with the customer More

Disorganized, doesn’t follow through, always makes mistakes, bad at answering phone, hard to get in touch with mistakes, bad at answering phone, hard to get in touch with More

Everyone is always friendly and provides speedy service at Columbia Hyundai. I continue to use your services because I don’t feel taken advantage of like I have at other shops. at Columbia Hyundai. I continue to use your services because I don’t feel taken advantage of like I have at other shops. More