
Columbia Hyundai
Cincinnati, OH
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Tim King Everything was excellent! Chuck Shay went above and beyond to make our experience of purchasing a new car easy. I knew exactly what I wanted and Chuck Everything was excellent! Chuck Shay went above and beyond to make our experience of purchasing a new car easy. I knew exactly what I wanted and Chuck made the deal happen. I will be back in the future to purchase my next vehicle and hope to work with Chuck again. Thanks for a great experience. More
NEVER Lease a Hyundai & especially not from here! Hyundai is a rip off to begin with but a for sure WASTE of your money if you want to lease a car from them. Be prepared to turn in your car and be Hyundai is a rip off to begin with but a for sure WASTE of your money if you want to lease a car from them. Be prepared to turn in your car and be sent a bill for $400 dollars if you don't want to purchase or lease another Hyundai. Its a complete useless fee that Hyundai puts in their pockets to rip off people who don't want to stay "loyal" to their brand. I was loyal for 6 years and treated like total trash from the sales guy. I was fully planning on purchasing another Hyundai but my mind was immediately changed. NEVER AGAIN will I recommend a Hyundai or this dealer to anyone. Total Trash Customer Service. When I went to look at new Hyundai's the sales person was a total xxx & tried to sell me a used car that wouldn't even start! Miraculously the price on that car dropped by a grand. RIP OFF. this was after they told me I couldn't afford a new Hyundai which was not the truth but the sales person would not even work with me. After the fact, I tried to figure out how to use my lease protection plan - another total waste of money, and NO ONE at Hyundai had any idea what I was talking about or who to contact. 2 weeks later I figured it out for myself. Don't ever lease or buy a Hyundai form this dealer or any other for that fact. Hyundai is a total rip off! More
Twice satisfied customer Bought a new Hyundai 10 years for my daughter so satisfied bought younger daughter ones salesman very thorough. Got call back from he and Jon mc farla Bought a new Hyundai 10 years for my daughter so satisfied bought younger daughter ones salesman very thorough. Got call back from he and Jon mc farland. Nice personal touch. More
Sunny's Review Scratch on leather. Was told it was documented in case it gets worst overtime. Was informed that factory replacement will occur if it gets worst over Scratch on leather. Was told it was documented in case it gets worst overtime. Was informed that factory replacement will occur if it gets worst over time. More
New car Overall I had a wonderful experience in buying my new car. I love it. I could tell they cleaned my car but I could tell there were a couple dirty spot Overall I had a wonderful experience in buying my new car. I love it. I could tell they cleaned my car but I could tell there were a couple dirty spots still. Julio did a wonderful job as this was my first time purchasing a new car. He made it go very smoothly. Also he found my car for me In a very timely manner. More
Great car, below average purchasing experience Please see the review I left earlier regarding the lack of professionalism that was expected from a premium auto. The Genesis has a long way to go to Please see the review I left earlier regarding the lack of professionalism that was expected from a premium auto. The Genesis has a long way to go to meet that of Lexus or Infinity. More
Outstanding! We have now had 2 outstanding buying experiences at Columbia Hyundai. The vehicle selection was huge and the staff is always friendly and helpful. Ken We have now had 2 outstanding buying experiences at Columbia Hyundai. The vehicle selection was huge and the staff is always friendly and helpful. Ken answered all of our questions and always helps set up the tech features and goes over all of the capabilities. We will definitely be back in the future. I love my new 2017 Tucson! More
Santa Fe Sport Overall experience was excellent. Our salesman did a wonderful job and made the car buying experience enjoyable. Have enjoyed my new car over these la Overall experience was excellent. Our salesman did a wonderful job and made the car buying experience enjoyable. Have enjoyed my new car over these last few weeks of driving it. More
Cares to take the time to satisfy the customer Our sales person, Joe Owens, took the time to understand our vehicle needs then suggested vehicles that would meet them. We took a long test drive in Our sales person, Joe Owens, took the time to understand our vehicle needs then suggested vehicles that would meet them. We took a long test drive in one car and found it was not comfortable for a back condition. Joe then worked to find a vehicle that would address the problem. The vehicle we settled on was well within our price range with more options than we expected. The experience at Columbia was the best car buying experience we have ever experienced. More
Customer I am happy with Tom and Dealership, but not necessarily the Elantra - looking into another car possibly the Sonata Very convenient to my home and work I am happy with Tom and Dealership, but not necessarily the Elantra - looking into another car possibly the Sonata Very convenient to my home and work areas More