Columbia Hyundai

Completely Satisfied Customer I owned a 2011 Elantra, that has been serviced at this dealer on a couple of occasions. I originally went there because of location. When I decided th I owned a 2011 Elantra, that has been serviced at this dealer on a couple of occasions. I originally went there because of location. When I decided the need to purchase a new Hyundai, I looked online and used the chat feature on the dealer website. This allowed me to schedule a convenient time to go in and speak with the Sales Team. I received an email the following morning confirming the appointment. I called and spoke with Ken Ogden. I was specific with the details of my finances and Ken put together a great deal for me. When I arrived at the dealership, I test drove the new car and informed Ken I would be happy to accept his offer. This was on a Sunday. I returned Monday evening to complete the paperwork and pick up my new Elantra. In my opinion, several factors went into making this the smoothest vehicle purchase I have ever had. Let's start with the obvious, Hyundai makes great products. That said, I did A LOT of online research (Great web tools from manufacturer and dealer). The end of the year incentives pushed me toward the deal. Ken Ogden took the time to hear what I needed and reached into the abundant dealer inventory to pull out the perfect deal for me. The seamless service extended with my time in the finance department. Thank you Gentlemen for a great experience. More

2018 Sonata Sport Looks GREAT and Operates as all of my other Columbia cars I have bought. The sales person went out looking all over the lot for the car I was looking Looks GREAT and Operates as all of my other Columbia cars I have bought. The sales person went out looking all over the lot for the car I was looking for. There was one thing that I do miss on my 2018 Sonata, that is the split on the air flow temp being different. The driver's air could be set at 70 and the passenger be set at 60. More

fair they gave me a fair price. compared to other dealers in my area , they did not try to add addition item on to jack up the price , they gave me a fair price. compared to other dealers in my area , they did not try to add addition item on to jack up the price , More

Great Auto Purchasing Experience This is our third purchase from Columbia Hyundai. We have always been pleased with the experience. We have referred friends to Columbia, and our daug This is our third purchase from Columbia Hyundai. We have always been pleased with the experience. We have referred friends to Columbia, and our daughter is presently thinking of a purchase of her own. Any questions were answered fully. We were encouraged to test drive the vehicle and were able to take one home overnight. We find the Hyundai line offers more car and more features for the price. With the purchase of this 2018 Sonata, I am moving from a Lexus ES to a Hyundai. And I don't regret the move. We recently took a trip to Corbin KY in the Sonata, and while on one of the mountain roads, on a curve, an oncoming car went into my lane causing me to take evasive action and steer out of the way. The Sonata was rock solid and responded perfectly to the situation. That agility probably saved us from an accident. We would definitely recommend the Hyundai line to others. More

Great! I am very happy with my car! I am appreciative that my Hyundai representative was transparent in telling my father and I that he was new and any quest I am very happy with my car! I am appreciative that my Hyundai representative was transparent in telling my father and I that he was new and any questions that we asked that he did not know, he would find out no problem. He was kind and straightforward throughout the entire experience. When my backup key was lost, he did mention it could have been an issue with him doing too well for being so new compared to the rest of the sales team -- hence suggesting that one of the other salesmen swiped my replacement key so that I would have a bad experience, making him look bad. If this is the case, what a bummer. Regardless, this information is a little too transparent for me and I could have been fine with just not knowing what happened to the key. On another note, putting up with my father is no easy task and my representative kept patient throughout the whole deal. More

Sante fe My Sante fe is my third vehicle from Columbia , my sales guy, sorry don't remember the name is a younger guy he sits at tonys desk by the front window My Sante fe is my third vehicle from Columbia , my sales guy, sorry don't remember the name is a younger guy he sits at tonys desk by the front window. Very nice young man new to car sales but seemed to be very excited about his new adventure as a salesman. I told him what I wanted and he delivered just that. I always bring my vehicle back to Columbia to have it serviced and have always been treated great, as well as the bodyshop personal. Joseph was the sales persons name I believe. The car wash system at service intervals lacks to say the least but car was delivered to me clean and appeared to be cloth dried. Id think you'd get the same at service intervals? Good luck and a big thanks to Joseph, hope he sticks with it and does well. The only complaint I'd have isn't with Columbia but the manufacturer with the overabundance of light colored cloth interior. I put leather in the sanata as I will the Sante fe also. Rating experience from 1 to 10 I'd have to say a 10. Thanks again to Joseph! ! More

Great Experience Chuck Shay at Columbia Hyundai is the ultimate professional. When a told him about the vehicle I wanted he found it at another dealership and had me Chuck Shay at Columbia Hyundai is the ultimate professional. When a told him about the vehicle I wanted he found it at another dealership and had me test drive it within two days and delivered to me the following day. More

Excellent Salesman This has already been stated in a prior review about Keith Lampkin's excellent service! He went over and above what I have ever experienced in a car s This has already been stated in a prior review about Keith Lampkin's excellent service! He went over and above what I have ever experienced in a car salesman ! More

Columbia Hyundai is the best Thanks for everything. You are amazing, I have always been treated with the utmost respect. Your customer service is the best. Service department is q Thanks for everything. You are amazing, I have always been treated with the utmost respect. Your customer service is the best. Service department is quick and provides clear and concise explanation to all work performed. More

Excellent The service was excellent. The staff was friendly and professional. They were able to offer me vehicles that would address my service requirements. The service was excellent. The staff was friendly and professional. They were able to offer me vehicles that would address my service requirements. I would recommend this dealership to anyone who was looking for a vehicle. More