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Columbia Hyundai
Cincinnati, OH
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Everyone was super helpful. I came with my daughter in her stroller and was helped through all of the doors. Fast and efficient service! I came with my daughter in her stroller and was helped through all of the doors. Fast and efficient service! More
after i week in the shop and a detailed report on work done I have noticed very little change in the original problem. I really do not like this car and am sorry I leased it. done I have noticed very little change in the original problem. I really do not like this car and am sorry I leased it. More
New customer waiting area is modern and comfortable. Service was performed as stated. Only issue was time- was quoted "about an hour" for an oil change and it ended up taking more than 90 minutes. Service was performed as stated. Only issue was time- was quoted "about an hour" for an oil change and it ended up taking more than 90 minutes. More
not sure how you stay in business. quality of vehicle poor as witnessed by class action law suits, repairs were way too long and no courtesy car. you have lost a life long purchaser quality of vehicle poor as witnessed by class action law suits, repairs were way too long and no courtesy car. you have lost a life long purchaser More
Everyone is always friendly and my service is done quickly and perfectly. I am always happy to drive the distance here to have my car serviced. quickly and perfectly. I am always happy to drive the distance here to have my car serviced. More
Complications developed during the service of my Genesis. The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service techni The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service technician by phone, text, or bot. As a result I made multiple driving trips to speak to a technician. With luck my problems will finally be resolved in 3 days. After buying 3 cars from the dealer and be loyal re service, I was very disappointed with this service experience.l More
I was told that the issue with my Genesis GV70 would be investigated and I’d get a call back. It’s been three weeks and I haven’t received a call. investigated and I’d get a call back. It’s been three weeks and I haven’t received a call. More
Everyone was very courteous and friendly. The waiting area was comfortable and clean. The free snacks hit the spot! My car was ready in less time than quoted and I received a free car wash. The waiting area was comfortable and clean. The free snacks hit the spot! My car was ready in less time than quoted and I received a free car wash. Couldn’t have been better. More
Everyone at the dealership was so very helpful. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends. More