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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

September 23, 2024

Everyone was super helpful. I came with my daughter in her stroller and was helped through all of the doors. Fast and efficient service! More

by alexajohnson1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 23, 2024

after i week in the shop and a detailed report on work done I have noticed very little change in the original problem. I really do not like this car and am sorry I leased it. More

by JAMOKE1741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
September 22, 2024

New customer waiting area is modern and comfortable. Service was performed as stated. Only issue was time- was quoted "about an hour" for an oil change and it ended up taking more than 90 minutes. More

by VTMOTY2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 22, 2024

not sure how you stay in business. quality of vehicle poor as witnessed by class action law suits, repairs were way too long and no courtesy car. you have lost a life long purchaser More

by STEVEN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
September 21, 2024

Everyone is always friendly and my service is done quickly and perfectly. I am always happy to drive the distance here to have my car serviced. More

by deborah.breckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 20, 2024

Complications developed during the service of my Genesis. The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service techni More

by NORMAN.BAKER
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
September 20, 2024

I was told that the issue with my Genesis GV70 would be investigated and I’d get a call back. It’s been three weeks and I haven’t received a call. More

by L.CRAIGFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
September 20, 2024

I had a nice experience! The team was very helpful with the loan and the car!!! More

by gilberdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Baz
September 20, 2024

Everyone was very courteous and friendly. The waiting area was comfortable and clean. The free snacks hit the spot! My car was ready in less time than quoted and I received a free car wash. More

by KAREN727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
September 19, 2024

Everyone at the dealership was so very helpful. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends. More

by TZEMBOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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