
Columbia Hyundai
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,001 reviews
after i week in the shop and a detailed report on work done I have noticed very little change in the original problem. I really do not like this car and am sorry I leased it. done I have noticed very little change in the original problem. I really do not like this car and am sorry I leased it. More
not sure how you stay in business. quality of vehicle poor as witnessed by class action law suits, repairs were way too long and no courtesy car. you have lost a life long purchaser quality of vehicle poor as witnessed by class action law suits, repairs were way too long and no courtesy car. you have lost a life long purchaser More
New customer waiting area is modern and comfortable. Service was performed as stated. Only issue was time- was quoted "about an hour" for an oil change and it ended up taking more than 90 minutes. Service was performed as stated. Only issue was time- was quoted "about an hour" for an oil change and it ended up taking more than 90 minutes. More
Everyone is always friendly and my service is done quickly and perfectly. I am always happy to drive the distance here to have my car serviced. quickly and perfectly. I am always happy to drive the distance here to have my car serviced. More
Complications developed during the service of my Genesis. The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service techni The technician was courteous, friendly, and helpful. However, the communication system was a disaster. It was impossible to reach a service technician by phone, text, or bot. As a result I made multiple driving trips to speak to a technician. With luck my problems will finally be resolved in 3 days. After buying 3 cars from the dealer and be loyal re service, I was very disappointed with this service experience.l More
I was told that the issue with my Genesis GV70 would be investigated and I’d get a call back. It’s been three weeks and I haven’t received a call. investigated and I’d get a call back. It’s been three weeks and I haven’t received a call. More
Everyone was very courteous and friendly. The waiting area was comfortable and clean. The free snacks hit the spot! My car was ready in less time than quoted and I received a free car wash. The waiting area was comfortable and clean. The free snacks hit the spot! My car was ready in less time than quoted and I received a free car wash. Couldn’t have been better. More
Polite but unaware of my car history and their service recommendations. I was told I would receive free oil changes until 32,000 miles and your tech wanted to charge me for the service. I now have have recommendations. I was told I would receive free oil changes until 32,000 miles and your tech wanted to charge me for the service. I now have have a sticker in my auto stating I need to return in 4,000 miles for an oil change. I was told when I purchased this vehicle I would need to return in 8,000 miles for service. Why did your dealership allow me to drive double mileage if an oil change is due in 4,000? Displeased and disappointed… More
Everyone at the dealership was so very helpful. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends. It was a pleasure to bring the car there for maintenance. I would highly recommend them to my friends. More