Columbia Hyundai
Cincinnati, OH
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Unprofessional, lack of support, with questionable customer service in general. This statement does not pertain the the vehicles but to to general experience of the dealership. customer service in general. This statement does not pertain the the vehicles but to to general experience of the dealership. More
My problem was identified quickly & what could be done at this time was done. The part needed was ordered & I am to be called when the part comes in. Much shorter wait time than I expected. this time was done. The part needed was ordered & I am to be called when the part comes in. Much shorter wait time than I expected. More
my maintenance experience was outstanding. it was the quickest service I've ever had. I am very impressed with the service and professionalism of the staff. it was the quickest service I've ever had. I am very impressed with the service and professionalism of the staff. More
Please be advised that the general manager and my salesman Jason Markley were instrumental in getting a warranty claim thru on a rusted hood on my 2020 Sonata which is my 4th Hyundai - I will defi salesman Jason Markley were instrumental in getting a warranty claim thru on a rusted hood on my 2020 Sonata which is my 4th Hyundai - I will definately buy here again. Regards More
Genesis - This visit went well with service, but all prior visits were a struggle. Communication with the service manager/coordinator was next to impossible. Lindsey this time stepped in and the exper prior visits were a struggle. Communication with the service manager/coordinator was next to impossible. Lindsey this time stepped in and the experience was very good. More


