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Columbia Hyundai

Cincinnati, OH

4.3
1,002 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,002 reviews

February 02, 2024

Srvice for oil chance almost 2 hours. The three year maintenance incentive is missleading.at best. More

by rcoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
February 02, 2024

Unprofessional, lack of support, with questionable customer service in general. This statement does not pertain the the vehicles but to to general experience of the dealership. More

by MPMONAGHAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
February 02, 2024

My problem was identified quickly & what could be done at this time was done. The part needed was ordered & I am to be called when the part comes in. Much shorter wait time than I expected. More

by Janicenoodles1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Tyler Hickey
February 02, 2024

my maintenance experience was outstanding. it was the quickest service I've ever had. I am very impressed with the service and professionalism of the staff. More

by DAN SLATTERY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

The service center personnel was courteous, professional and attentive. They took care of my issue in a timely manner. Jan 2024 More

by DCPAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

Always great dealing with Robin at Columbia Hyundai and Genesis. We’ll be sure to come back soon More

by MIKEFEMEYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
February 01, 2024

Please be advised that the general manager and my salesman Jason Markley were instrumental in getting a warranty claim thru on a rusted hood on my 2020 Sonata which is my 4th Hyundai - I will defi More

by DAN.LOUDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

They do a good job, and try to keep you informed ,the AI phone system does a terrible job ... More

by JCARP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

Did not reset my service due computer and did not replace the service due sticker on windshield. My service advisor at the front desk was great however. More

by CHSTOGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 01, 2024

Genesis - This visit went well with service, but all prior visits were a struggle. Communication with the service manager/coordinator was next to impossible. Lindsey this time stepped in and the exper More

by JWENDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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