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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

February 16, 2024

Very friendly and helpful technicians. Austin has been very informative, regarding this process. Environment is clean and all the staff are friendly/ professional. No complaints on the se More

by SHANMARLEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 16, 2024

Very poor communication through the process. Had to resort to top management to get information. More

by DRODRIGUEZ110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland, Keith at service
February 16, 2024

It should not have taken four times for the problem to actually be fixed. If someone would’ve listened to what I said initially, this could’ve been taken care of after the first visit. More

by sslade1967
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
February 16, 2024

Very nice people to work with my car was in and out in a reasonable time More

by IMTHATHIPPIE.ZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
February 16, 2024

This trip to the dealership was unexpected but they got me in quickly and addressed everything in a very timely manner. I’m very happy with this experience. More

by CHARLES.EADS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 16, 2024

Everyone was friendly and helpful. Especially the guys at the desk they were very thorough in explaining my option More

by DEJOURCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
February 15, 2024

Warm friendly people. Patient when asked questions. I know I’m going to get treated fairly More

by BOLANDERJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 15, 2024

Excellent, personable service. Answered all questions, made good suggestions and timely return of vehicle. Thanks! More

by JUDYNICHOLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Cheyenne.
February 15, 2024

We're really grateful for Austin and the service team for not only squeezing us in to check out a check engine light but also for getting our spark plugs and coils changed same day. Thank you all! More

by DANIELLE.DIEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 14, 2024

They are very nice, courteous and professional. Fast and efficient. They are also very helpful. More

by tammy_ts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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