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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

March 02, 2024

The service department did a great job! ! My car is running perfectly. I did have quite a long wait. It seems like they are a bit short staffed. They may need to hire more people to work More

by ELLIE0797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
March 01, 2024

Professional level work, but missed on a couple customer service details, but after I mentioned the overlooks everything was promptly taken care of. More

by RBURKHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
March 01, 2024

The staff was very helpful and courteous and the service to my car very quickly and did a great job More

by alexis.dever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
March 01, 2024

I was asked if I wanted my car washed and I said yes. My car was at the dealership for 3 hours yet the car did not get washed. Disappointing. More

by SVERRILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
February 29, 2024

Unfortunately, could not diagnose the issue w/my car since the issue is intermittent. In saying that, I am rating a 5 because Austin is fantastic. He always keeps me informed and is just fair. He's a ke More

by ADreamer
Recommend Dealer
Yes
February 28, 2024

I am very disappointed in my service at Columbia for my Hyundai Santa Fe. The service has been very poor for the last few time I have been in. I have started to go to an independent service center. I have More

by RICHBOLLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
February 28, 2024

I had made an appointment in regards to a recall. The appointment never got recorded by the service person. When I arrived they explained what happened, but still took my car and did the inspection! More

by N.MITCHELL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
February 27, 2024

The gentleman that I dealt with was great. He answered all my questions and was very attentive to my needs. I’m not used to being treated so well. Thanks More

by STOCKMANEDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
February 27, 2024

Austin Has lived up to expectations so far-hope it continues if we come back in the future More

by MARYLOUHASSELBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
February 27, 2024

Very friendly service and I didn’t wait long at all for the service to be completed More

by KPITCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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