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Columbia Hyundai

Cincinnati, OH

4.3
1,001 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,001 reviews

March 12, 2024

Miscommunication at every step. The service I attempted to agree to that was proposed to me by the service center was declined by the tech, and this was never communicated to me thr More

by Car Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
March 11, 2024

On my previous visit, I declined a recommended brake job. For $700 I was just going to do them myself. This was before I learned you can't change these brakes at home. So, on this visit, I asked for an oil c More

by JUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
March 10, 2024

Everyone that I worked with did a great job! They were friendly and the service was very quick and efficient! More

by GREGANDMELISSA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
March 09, 2024

Honest very upfront, brindle and Cheyenne were great, made me aware of maintenance due and had awesome deals on service packages. More

by PORTERFIELDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
March 09, 2024

Thank you so much for the care you gave us. The process was so smooth because of the advice and expertise given to us. Can’t thank you enough. More

by M Tomamichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
March 09, 2024

Great work on my car, returned sooner than expected friendly employees definitely will refer them More

by ksmith130
Recommend Dealer
Yes
March 09, 2024

Service was fast and very pleasant. The service department waiting room was great and my service rep came in and checked in and gave updates. Great all around. More

by walkermf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
March 07, 2024

Super fast, easy to schedule, the waiting room was well stocked and workstation ready, and the car wash was a nice finishing touch to a pleasant experience. More

by TERRAFERMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
March 07, 2024

Ken O is the Best and will continue to go to this location because of him. I also had great service when I went back to get my car inspected and the rail bars installed More

by KKMTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Ken Ogden
March 07, 2024

Not experienced an issue yet in the 2 years bringing our 2022 Tucson in for service!! More

by KUBS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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