Columbia Hyundai
Cincinnati, OH
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I came in for wheel repair. Tiffany was very helpful with explaining the process of the wheel repair. They did an amazing job, I would highly recommend! Tiffany was very helpful with explaining the process of the wheel repair. They did an amazing job, I would highly recommend! More
My experience was completely good and positive! Fast, efficient and professional, especially Austin. He greeted me at my car, Came back in to let me know what was going on. And then shortly after Fast, efficient and professional, especially Austin. He greeted me at my car, Came back in to let me know what was going on. And then shortly after that service was complete.! I was very happy More
Needed to replace headlights to my 2020 Santa Fe . Surprised that my headlights would be out with vehicle only being 3 yrs out. Had a wonderful service rep say he could have lights replaced and gave Surprised that my headlights would be out with vehicle only being 3 yrs out. Had a wonderful service rep say he could have lights replaced and gave me a timeline of 30 min. It took 1 1/2 hrs to complete job. When I went to pick up my car he informed me that the fee would be waved because of my long wait time. I was pleased that the dealership took responsibility for that. The service rep was always very kind, respectful and supportive. More
Staff exceeded my expectations. Good service must be communicated well so that the customer understands what they received. The Hyundai staff are great communicators and helpful Good service must be communicated well so that the customer understands what they received. The Hyundai staff are great communicators and helpful in making decisions when there are options. More
1 hr job turned into 2-1/2 hrs with no update from the service rep. I had to ask 3 times for an update and finally got the status from another rep. service rep. I had to ask 3 times for an update and finally got the status from another rep. More