
Columbia Hyundai
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,001 reviews
Service is fantastic and fast. They kept me updated on all things going on with my vehicle. Austin went above and beyond for me They kept me updated on all things going on with my vehicle. Austin went above and beyond for me More
I have had two terribke experiences at this dealer on service. This last one, the fault for not starting scheduled service at the time I dropped car off was blamed entirely on me. I own 7 cars cure tly service. This last one, the fault for not starting scheduled service at the time I dropped car off was blamed entirely on me. I own 7 cars cure tly and many throughout my life, nothing like that had ever happened before. At my original service call, I was told they did not make appointments for oil changes and that I just needed to show uo. I showed up the next week, after a 45 minute, drive only to be told the policy had changed and I should have made an appointment, which I then did losing 1.5 hours of time on a dealership that had taken every advantage of covid to sell me an above sticker car. I tell everyone, choose another dealer if that means buying a different make... More