Columbia Hyundai
Cincinnati, OH
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Our salesman Dean was awesome! He was ALWAYS available helpful courtesy professional and kind! He went out of his way to assist our horrible situation when our BRAND NEW CAR FAILED He was ALWAYS available helpful courtesy professional and kind! He went out of his way to assist our horrible situation when our BRAND NEW CAR FAILED while we were driving out of state to family function. We were stranded on the shoulder of major hwy and he was able to assist in getting help for us asap! I would recommend Dean to anyone and your company is blessed to have him! More
I had an appointment for an oil change. It took 1 hour and 45 minutes! While the people at the desk were nice it did not make up for the long wait. That was my last time to have my car ser It took 1 hour and 45 minutes! While the people at the desk were nice it did not make up for the long wait. That was my last time to have my car serviced there. Have decided to move on. More
They were very accommodating and friendly. I think the turnaround time for an oil change and tire rotation could have been shorter, after all I had an appt time. I think I was there for 1 and I think the turnaround time for an oil change and tire rotation could have been shorter, after all I had an appt time. I think I was there for 1 and half hours total. other than that great experience. More
Not only did they fail to find that my cabin filter had been chewed up, indicating that they had not done the multi-point inspection that they were supposed to, their estimate for a rotor resurface and bra been chewed up, indicating that they had not done the multi-point inspection that they were supposed to, their estimate for a rotor resurface and brakes was a hundred dollars more than what Kerry charged me for new brakes, rotors and filter. I will never go back there again. More