
Columbia Hyundai
Cincinnati, OH
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I had an appointment for an oil change. It took 1 hour and 45 minutes! While the people at the desk were nice it did not make up for the long wait. That was my last time to have my car ser It took 1 hour and 45 minutes! While the people at the desk were nice it did not make up for the long wait. That was my last time to have my car serviced there. Have decided to move on. More
They were very accommodating and friendly. I think the turnaround time for an oil change and tire rotation could have been shorter, after all I had an appt time. I think I was there for 1 and I think the turnaround time for an oil change and tire rotation could have been shorter, after all I had an appt time. I think I was there for 1 and half hours total. other than that great experience. More
Not only did they fail to find that my cabin filter had been chewed up, indicating that they had not done the multi-point inspection that they were supposed to, their estimate for a rotor resurface and bra been chewed up, indicating that they had not done the multi-point inspection that they were supposed to, their estimate for a rotor resurface and brakes was a hundred dollars more than what Kerry charged me for new brakes, rotors and filter. I will never go back there again. More
Service was good overall and the recall repair was done faster than estimated. The man at the service counter asked if I would like an oil change while I was there since my car was a year old and I said su faster than estimated. The man at the service counter asked if I would like an oil change while I was there since my car was a year old and I said sure so he put me down for an oil change but when I picked up my car later and got home I noticed the oil change wasn't on my invoice so it looks like it was never actually performed. So that was a big disappointing. More