
Columbia Hyundai
Cincinnati, OH
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The work was done promptly and efficiently. The waiting area was clean and comfortable. Brindle did an excellent job of helping me get the work scheduled initially and letting me know as soon The waiting area was clean and comfortable. Brindle did an excellent job of helping me get the work scheduled initially and letting me know as soon as the work was completed. More
They were understaffed, and they are telling me after 35k miles I have thousands in repairs to breaks and tires. I bought this car from them. I reached out to the dealership, and said they would get the dire miles I have thousands in repairs to breaks and tires. I bought this car from them. I reached out to the dealership, and said they would get the director involved, that has not yet happened. Very disappointed in my experience. The service members were nice about it taking over 4 hours, but when your own service team is telling people these brakes give out after 35k miles, there's red flags everywhere. I have been a Hyundai owner my whole life, as is my family. Unless there are changes, this is my last Hyundai I will ever purchase. More
Brindle was fantastic! He was professional, efficient, and knowledgeable! He had my car done quicker than expected too. Highly recommend! He was professional, efficient, and knowledgeable! He had my car done quicker than expected too. Highly recommend! More