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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

May 13, 2024

Thank you for continuing consistent and excellent service with my vehicle! I happy to have built this relationship with the dealership. More

by RICOWEAVER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 13, 2024

Billing is not transparent and service maintenance is not as hyundai promised when selling the car. More

by Narendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2024

There were many delays and I was not proactively informed of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. More

by TOM@ROSEFAMILYROOM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2024

Service was excellent in all areas especially working with Lynsey she was very helpful in every way More

by LRP173AIRBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

I have been dealing with them for 9 years ! They always do a great job, very professional and they really care about customer service! More

by SIENMICHAEL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Austin has been very attentive to my concerns about my vehicles. Does a good job of coordinating and communicating with the techs and with me about what is needed. More

by TIMOTHY.HECKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Austin Conte in service; and Ken Ogden in sales
May 11, 2024

Tech writer Eddie was great, waiting area was nice. Will return for any additional needs More

by be351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Great dealership from sales to service! My service advisor, Chuck Elliott, was a pleasure to work with, very professional and considerate of my time. I purchased a set of wheel locks and Ch More

by DALE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

First time visitor to your service dept. Went well, and my Palisade was washed at the end of the oil change and tire rotation More

by RJRAABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

The service was excellent. Everything was done on a timely basis. I love the young lady that takes care of Genesis service. She was so friendly and helpful. Kudos to her. More

by SWAHLGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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