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Columbia Hyundai

Cincinnati, OH

4.3
1,003 Reviews

10981 Montgomery Road

Cincinnati, OH

45249

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Showing 1,003 reviews

May 25, 2024

My experience includes a convenient appointment, good service technician, clear on scope of work, finished ahead of schedule More

by MIKESTAED
Recommend Dealer
Yes
May 25, 2024

CLEAR ON SCOPE OF WORK AND PRICE NO SURPRISE GREAT WORK DONE ON TIME EASY TO GET GOOD APPOINTMENT More

by rk1adkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 25, 2024

Lindsey in Genesis service is great to work with. She is very knowledgeable, keeps me informed. She does a lot to help the reputation of the dealer. More

by mfreiberg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 25, 2024

Service for oil change took over 1 1/2 hours. Way to long for service More

by ARNOLD.SCHIERLOH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland, Eddie
May 24, 2024

Incomplete info on engine replacement submission process, and warranty restrictions, resulting in me putting way more into the car than I would have. Engine is failing at under 100K miles - apparently not un More

by GCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

I wish all Dealers were like Columbia Hyundai service department in every way PERIOD ! thank you More

by TY COURTLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Chuck Elliott made us feel like we were the most important people on the schedule. His communication was superb and his demeanor was professional and courteous. I would recommend Columbia Hyundai to More

by POPITHECAT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Very flexible on drop off and pickup. Very accommodating and friendly Kept in contact with me with updates. Great job. More

by SJONES.YEKEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

1 hour 20 min for a scheduled oil change and tire rotation. Did not cover anything on vehicle inspection if there even was one. More

by BOGGWON
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon McFarland
May 22, 2024

I love this dealership. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. More

by JUDITHMOHR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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